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General Failure in Scheduling Engine

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MarkMont82

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Aug 12, 2008, 8:13:00 AM8/12/08
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Hi everyone

I am receiving the above error when I try to save a Service Activity.

Has anyone experienced this error or knows where to look?

Regards
Mark

Aamir Bashir

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Aug 12, 2008, 9:00:03 AM8/12/08
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There used to be a hotfix in CRM 3.0 for this one , search the
google. I have no idea about CRM 4.0 .

Do you fill the "scedule start and end" fields before saving the
service activity?

Can you save the service activity while using the approprite
resource and see if the error still come?

------
Aamir

Blog = http://mscrmsupport.wordpress.com/

MarkMont82

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Aug 12, 2008, 5:56:00 PM8/12/08
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Thanks Aamir

Yes - all fields are filled out.

I can't find any hotfix for this on Google.

Mark

Aamir Bashir

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Aug 13, 2008, 2:44:53 AM8/13/08
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I was talking about this one in CRM 3.0

https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb$en-us$917010&wa=wsignin1.0

Boffin

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Oct 3, 2008, 9:30:41 AM10/3/08
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On Aug 13, 7:44 am, Aamir Bashir <whatels...@gmail.com> wrote:
> I was talking about this one in CRM 3.0
>
> https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb$en-us$...
>
> ------
> Aamir
>
> Blog =http://mscrmsupport.wordpress.com/

Have you been able to get a solution to this for CRM 4.0. We just
started getting the "General Failure in Scheduling Engine" whenever
you try to save an Appointment

john dallaire

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Oct 31, 2008, 2:55:00 PM10/31/08
to
10/31 noticed this issue when an end user started reporting errors, found
that by running this SQL query:
===============================================
select r.ResourceId, r.OrganizationId, r.BusinessUnitId, r.Name, u.FullName
from Resource as r left outer join SystemUserBase as u on r.ResourceId =
u.SystemUserId
where r.ObjectTypeCode = 8
================================================
I had a deleted user (not-supported) in the ResourceBase table, removal of
that user in the table (not-supported) resolved the issue for me. This was
discovered from the previous mentioned KB article for 3.0, worked against 4.0

~john

"Boffin" wrote:

> On Aug 13, 7:44 am, Aamir Bashir <whatels...@gmail.com> wrote:
> > I was talking about this one in CRM 3.0
> >

> > https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb$en-us$....

SW

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Jan 21, 2009, 3:32:02 AM1/21/09
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Hi,
This did not work for me. The error is only related to some users, not all.
and when I do run a trace, found the follow error

Crm Exception: Message: , ErrorCode: -2147204784, InnerException:
System.Data.SqlClient.SqlException: Violation of UNIQUE KEY constraint
'UQ_PrincipalObjectAccess'. Cannot insert duplicate key in object
'dbo.PrincipalObjectAccess'.

Any idea?

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