Action Microsoft.Crm.Config.Client.InstallPstAction failed.
LaunchOutlookInstallerProcess failed.
What's up with that? If I try 'retry', I can't get past it. If I cancel,
the config program aborts. I saw something re: a Local User called
'Interactive' when dealing with CRM 3 - could this be a permissions issue?
Any Help out there?
Thanks!
--
Rusty
Somehow in between doing an upgrade to v.4 and then doing a complete
uninstall/reinstall I managed to find a way to NOT blow away the Data Files…
I went into Outlook and did the following:
Tools --> Options -->’Mail Setup’ Tab -->'Email Accounts’ Button -->'Data
Files’ Tab -->Highlight the ‘Microsoft CRM- Not Available’ line and click the
REMOVE button….then,
Tools --> Options --> ’Mail Setup’ Tab --> ’Email Accounts’ Button -->
’Address Books’ Tab --> Highlight the ‘Microsoft CRM Address Book- MAPI’ line
and click the REMOVE button.
Once all of that was removed, I closed Outlook and was able to successfully
configure CRM.
--
Rusty
Did you solve this issue? We are experiencing the same with one laptop.
Regards,
R.
Regards,
Radi Atanassov
> I had the same problem. For some reason I still had an old v3
> MSCRM.PST file included in my Outlook. Deleting it inside Outlook and
> restarting the wizard solved the issue for me.
>