Need help with 4.5 upgrade problems

[Joel H. Ginsparg]

I have just gone through the upgrade from 4.0 to 4.5 and have two problems.
Before the upgrade, my system was SBS 4.0a with the NT option pack, Proxy
2.0, and Windows NT SP4 applied successfully. I followed the instructions
in the manual that came with the CD and the additional instructions that are
in the server setup white papers found on the Microsoft small business
server web site. The upgrade went very smoothly except for the following
two problems. I have queried the knowledgebase, tried a bunch of different
things and nothing seems to work. Can anyone help?

Problems:

1. During the installation of the NT option pack, a separate window opens
title "Microsoft Windows NT 4.0 Option Pack Setup." When the Current Status
line changes to Create MQIS database the systems whirs for a while and then
a dialogue box titled "MSMQ Server Setup Error" comes up with the message
"Setup of Microsoft Message Queue was not completed successfully."

The balance of the Option Pack has been installed but not the message queue
server. I did not have this problem when I applied the Option Pack to my
4.0a server several months ago. What could be the problem now?

2. When the upgrade tries to install the Fax Server, a dialogue box titled
"Microsoft Fax Server Setup Error" comes up with the message "Microsoft Fax
Server only supports class 1 fax modems. You need to install a class 1 fax
modem to use this software." The problem is I am using a 3Com/US Robotics
56K INT ISA fax modem that is a class 1 fax modem. I have deleted the modem
and reinstalled it and I still get the same error message. I did not have
any problems using this with SBS 4.0a. What is now different?

Any help would be very much appreciated!!!!!!!

[Eric Vogel]

Put CD 2 in, Run setup.exe when Option Pack setup runs, click REMOVE ALL.
when finished, reboot, run setup on disk 2 and install it. This should fix
some of the problems. This is what I was suggested by a MSFT employee in the
DirectAccess newsgroup.

--
=================================
Eric Vogel
Computer Consultant
Benefit Services Group, INC.
================================
Farmington Hills, Michigan
Joel H. Ginsparg <joel.g...@bullseyeinteractive.com> wrote in message
news:ezUt6LTq#GA.263@cppssbbsa03...

[Joel H. Ginsparg]

Thanks for your suggestion. Unfortunately it did not work. One of the
things I have subsequently tried to fix the fax server problem was to remove
and then reinstall RAS. This did not fix the fax server problem but it did
fix the Microsoft Messaging Server problem.

However, when I initially followed the instructions and removed and then
reinstalled the Option Pack, the Console now does not work! I saw another
posting about the IP addresses and have verified that ours is set correctly.
Iwent to try and reinstall the SBS Administration software but the setup
software won't allow it.

Any suggestions?

[SBSGeek]

Remember that if you had the retail version of SBS, you received another two
free calls. You may want to use one of them.

Joel H. Ginsparg <joel.g...@bullseyeinteractive.com> wrote in message

news:#kUjW4Er#GA....@cppssbbsa02.microsoft.com...

[Joel H. Ginsparg]

Thanks for all of the help! I fixed the problems.

If you want to reinstall your console, put in CD disc 3, open a MS-DOS
window, cd to \SBSAdmin\i386, and then type "sbssetup.exe /reinstall".

Also, my fax server problem was due to a hardware problem that unfortunately
coincidentally popped up at the same time I was upgrading! Murphy's Law.