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Error message when running Exchange Server ActiveSync Web Admin To

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Lars Kjetil Sørhus

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Aug 28, 2006, 8:45:02 AM8/28/06
to
Hi.

I have installed the Exchange Server ActiveSync Web Admin Tool and I can
log on to it just fine but when I enter the mailboxname to lookup list of
devices and click "continue", I get teh followin error message:

The remote server returned an error: (403) Forbidden.

[WebException: The remote server returned an error: (403) Forbidden.]
System.Net.HttpWebRequest.CheckFinalStatus() +680
System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult) +74
System.Net.HttpWebRequest.GetRequestStream() +234
Microsoft.Exchange.AirSync.Admin.Mailbox.propFindRequest(String
deviceUri) +240
Microsoft.Exchange.AirSync.Admin.Mailbox.getDevices() +194
Microsoft.Exchange.AirSync.Admin.Devices.refreshDevicesTable() +135
Microsoft.Exchange.AirSync.Admin.Devices.Page_Load(Object sender,
EventArgs e) +190
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +750

Does anybody have a clue what the problem might be?

Regards
Kjetil

jesmin ningthoujam

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Sep 4, 2006, 7:58:15 PM9/4/06
to
Please take a look at the KB Mentioned below :
************************************
 
Error message when you try to use the Microsoft Exchange Server ActiveSync Web Administration tool to delete a partnership or to perform a Remote Wipe operation on a mobile device in Exchange Server 2003 SP2: "(401) Unauthorized"
 

SYMPTOMS

When you try to use the Microsoft Exchange Server ActiveSync Web Administration tool to delete a partnership with a mobile device or to perform a Remote Wipe operation on a mobile device, you receive the following error message:
Failed to access user's Mailbox, verify that the mailbox and user account are enabled and functional.
Server Error in '/MobileAdmin' Application.

--------------------------------------------------------------------------------

The remote server returned an error: (401) Unauthorized.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The remote server returned an error: (401) Unauthorized.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[WebException: The remote server returned an error: (401) Unauthorized.]
System.Net.HttpWebRequest.CheckFinalStatus() +680
System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult) +74
System.Net.HttpWebRequest.GetRequestStream() +234
Microsoft.Exchange.AirSync.Admin.Mailbox.propFindRequest(String deviceUri) +240
Microsoft.Exchange.AirSync.Admin.Mailbox.getDevices() +194
Microsoft.Exchange.AirSync.Admin.Devices.refreshDevicesTable() +135
Microsoft.Exchange.AirSync.Admin.Devices.Page_Load(Object sender, EventArgs e) +190
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +750

--------------------------------------------------------------------------------

Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300
 
Resolution is in the KB.
 
Please let us know if this works out for you. :)

--
jesmin ningthoujam

Lars Kjetil Sørhus

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Sep 5, 2006, 1:36:01 AM9/5/06
to
Hi.
Thank you for your reply!
I have checked the IIS-settings according to the kb but they seem to be just
fine. Also, I am getting error (403) Forbidden, not (401) Unauthorized. If I
enter an invalid mailbox-name, I get the standrad error message "Could not
locate the specified mailbox, verify that you entered the correct mailbox
name." but if I enter a valid mailbox-name, I get the 403 error message.

Regards
Kjetil

Lars Kjetil Sørhus

unread,
Sep 5, 2006, 4:16:01 AM9/5/06
to
Hello again.
I just found an article describing the problem:

http://www.webservertalk.com/archive304-2006-4-1380917.html

To read the client list you have to uncheck the SSL 'Require sequre channel'
on the Exadmin vdir in ISS.

Thanks again for your help.

Regards
Kjetil

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