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Cust Trans not balancing

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Karl

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Nov 9, 2009, 9:16:02 PM11/9/09
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Hi,

I have an issue for a customer where the total of the amounmst on custtrans
doesn't equal the sum of balances on open custtrans rows. So, if you look at
Customers->Transactions and choose show open only the total of the balance
column doesn't match the Total field on the Customers->Balance screen.

Does anyone have any idea how I can identify what transaction is causing the
problem, and what can be done to correct it to make it balance?

Thanks,

Karl

Glibs

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Nov 10, 2009, 4:53:31 PM11/10/09
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What is your Axapta's version?


Karl

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Nov 23, 2009, 3:46:05 PM11/23/09
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AX 4
--
Karl


"Glibs" wrote:

> What is your Axapta's version?
>
>

> .
>

red

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Dec 7, 2009, 2:36:01 AM12/7/09
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Hi,

I have seen such situations too, sometimes we found an explanation,
sometimes not.

Mainly the problems were linked to the storno functionlaity or exchange rate
adjustments.
--
Cheers red

Glibs

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Dec 17, 2009, 6:11:13 PM12/17/09
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Have you also summed up "Exchange adjustment amount" column?

Is difference between balance on open transactions and customer balance
inquiry significant?


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