Access - Microsoft Corp. Connect.

Ray Meinert

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Apr 8, 1998, 3:00:00 AM4/8/98

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Help Me.

I am looking for an Email address for someone at Microsoft that
can answer a number of questions. I work for Herbalife and the
contacts I have over there provide little service of any use.
Maybe someone out there has had better luck dealing on a
corporate level with them.

Thank.

Ray Meinert

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Nirmala Sekhar

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Apr 9, 1998, 3:00:00 AM4/9/98

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Good Luck.

Nirmala Sekhar
nir...@post1.com#plsremoveallaftercom#
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Freelance Software Consultant / Developer
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Michelle Conklin

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Apr 9, 1998, 3:00:00 AM4/9/98

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Ray,

I used to work in Access Technical Support at Bill's place in Charlotte, NC.

Unless it's changed in the last year, all support is telephone based. It's
easier to verify and apply billing for chargeable calls. Also, they're very
careful about giving out their email addresses or phone numbers so they
don't become someone's personal troubleshooter. If you want advice or
answers they want you to call the Technical Support line.

If your problem is not getting resolved you can ask to have your problem
escalated. There are a number of levels of technical support beyond the
first. The first one you get when you call is bottom line support.

Believe me, the individuals within the escalation levels of support are
remarkable. They'll work with you till the problem is resolved. If they
can't answer your questions, no one can.

Michelle

Ray Meinert <11053...@CompuServe.COM> wrote in message ...