Protocol stack not install---No response for 2 days, MS staff too busy? Read Please
Unknown
Thanks for replying. Apprecitaed.
The Winipcfg reported no error. The network card is Intel Pro 100.
Client 32 is being used. Novell is the main server and NT Exchange
server is used for email and Internet.
We have removed all network protocol and client, reinstall from
scratch as far as the network portion is concern and still getting the
error. The client can login on the Novell seerver fine, but not NT
server. We tried to do an ping and ended up with the protocol stack
error. The client can also access the internet. Win95 OSR2 is the OS.
This whole mess started when we ghosted the workstation from another
functional workstation. The functional workstation pings fine, no
error.
Thanks for the help.
On Fri, 17 Mar 2000 09:54:16 GMT, timo...@microsoft.com (Tim Newton
(MS)) wrote:
>------=_NextPart_0001_45154D06
>Content-Type: text/plain
>Content-Transfer-Encoding: 7bit
>
>Hello,
>
> Thanks for using Microsoft Technical Support. I have never seen the error
>you are reporting. If possible, please let us know the exact error that is
>being seen when Winipcfg is ran, as well as what network components you
>have installed. For instance, the network adapter, installed protocols,
>type of client etc. Once we have this information we should have no problem
>getting to the bottom of the problem.
>
>Tim Newton
>Microsoft Platforms Support
>Professional Support
>
>
>--------------------
>
>
>On Thu, 16 Mar 2000 02:10:59 GMT, (CMJIT) wrote:
>
>>Hi:
>>
>>Got a Win95 OSR2 workstation. Whenever I ran the ping command it
>>display the error "protocol stack not install". I removed the TCP/IP
>>protocol and reinstall it and install the new NIC driver, but it's
>>still not working. Any idea?
>>
>>The workstation can logon to the Novell server, but not the NT domain.
>>It can also surf the net. Winipcfg shows all setup correct.
>>Thanks for the help.
>
>------=_NextPart_0001_45154D06
>Content-Type: text/x-rtf
>Content-Transfer-Encoding: 7bit
>
>{\rtf1\ansi\ansicpg1252\deff0\deftab720{\fonttbl{\f0\fswiss MS Sans Serif;}{\f1\froman\fcharset2 Symbol;}{\f2\fmodern\fprq1 Courier New;}{\f3\fswiss\fprq2 System;}}
>{\colortbl\red0\green0\blue0;}
>\deflang1033\pard\plain\f2\fs20 Hello,
>\par
>\par Thanks for using Microsoft Technical Support. I have never seen the error you are reporting. If possible, please let us know the exact error that is being seen when Winipcfg is ran, as well as what network components you have installed. For instance, the network adapter, installed protocols, type of client etc. Once we have this information we should have no problem getting to the bottom of the problem.
>\par
>\par Tim Newton
>\par Microsoft Platforms Support
>\par Professional Support
>\par
>\par
>\par \pard\li720\plain\f2\fs20 --------------------
>\par
>\par
>\par On Thu, 16 Mar 2000 02:10:59 GMT, (CMJIT) wrote:
>\par
>\par >Hi:
>\par >
>\par >Got a Win95 OSR2 workstation. Whenever I ran the ping command it
>\par >display the error "protocol stack not install". I removed the TCP/IP
>\par >protocol and reinstall it and install the new NIC driver, but it's
>\par >still not working. Any idea?
>\par >
>\par >The workstation can logon to the Novell server, but not the NT domain.
>\par >It can also surf the net. Winipcfg shows all setup correct.
>\par >Thanks for the help.
>\par
>\par \pard\plain\f3\fs20\b
>\par }
>------=_NextPart_0001_45154D06--
>