more info on previous post

[Michael Obenshain [MS]]

Hello Rick,

We might be able to extract the files from the original install files.
First let's check to see if we have a file by the name of vbscript.cab
on
your system, this file is one of the install files for Internet Explorer

5.x. If we are able to locate the file let's take the steps listed
below,
if we are unable to locate the cab file we will probably need to run
IE5setup and perform a download only and then take the following steps:

1. Search for the two files and rename them when they are found
(They
should be located in the Windows\System folder.
2. We will need to go to a command prompt and browse to the
directory where
the cab file is located.
3. Type the following commands to extract the files and place then
into the
Windows\System folder:

Extract vbscript.cab wshext.dll /l C:\windows\system

Extract vbscript.cab wshom.ocx /l c:\windows\system

The above commands will extract the files out of the cab and place them
in
the windows\system folder; if we have Windows installed on another
partition or another folder name, make the changes as needed.

Let us know how this works for you!

Thanks!

Michael Obenshain
Microsoft Technical Support

--------------------
Reply-To: "CPS" <he...@cps.net>
From: "CPS" <he...@cps.net>
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<I9wB3xJk$GA....@cpmsftngsa01.privatenews.microsoft.com>
Subject: Re: more info on previous post
Date: Mon, 20 Mar 2000 09:17:10 -0500
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The "Restore the previous Windows configuration" option is grayed out.
What
can I do now?

Thanks Rick

Scott Linscheid <scottlin@northamerica> wrote in message
news:I9wB3xJk$GA....@cpmsftngsa01.privatenews.microsoft.com...
> Hi Rick,
>
> My name is Scott, and I will be happy to assist you with this issue.
>
> Let's try to uninstall Internet Explorer, since you are getting the
errors
> with
> the Repair tool. Please follow the steps below:
>
> NOTE: Disable any third party anti-virus or utility software and then
hold
> down CTL+ALT+DEL and end task on everything except Explorer and
Systray.
>
> 1. Click Start, point to Settings, and then click Control Panel.
>
> 2. Double-click Add/Remove Programs, and then click the
Install/Uninstall
> tab.
>
> 3. In the list of installed programs, click "Microsoft Internet
Explorer 5
> and
> Internet Tools", and then click Add/Remove.
>
> 4. Click "Restore the previous Windows configuration", or click
Advanced
to
> specify any additional components you want to remove.
>
> 5. Click OK. The "Internet Explorer 5 and Internet Tools" Setup screen
> appears. This portion of Setup is referred to as the Maintenance
mode.
>
>
> 6. When Setup starts, click OK to restore the previous version of
Internet
> Explorer and shared components. You are prompted to verify that you
want
> to
> restore the previous version. Click Yes to start the uninstall
process.
> When the uninstall process is completed, click Restart Windows when
you
are
> prompted to do so.
>
> Once you have gotten this unisntalled, let's see if you get the same
problem
> with the previous version. If not, then go to the web site below and
> download
> Internet Explorer 5 again.
>
> NOTE: Disable any third party anti-virus or utility software and then
hold
> down CTL+ALT+DEL and end task on everything except Explorer and
Systray.
>
> http://www.microsoft.com/ie
>
> Please try the suggestions shown above. If you need any further
assistance,
> let us know and we will be happy to help.
>
> Regards,
>
> Scott Linscheid
> Support Professional
> Microsoft Platforms Support - Desktop