WWW service is running. You have to stop the WWW service before the Proxy service can be started

[Larry J. Laurent]

I get a proxy error on an NT BOS. The proxy seems to work fine for days, and
then it stops. When I try to start it, it tells me something like "WWW
service is running. You have to stop the WWW service before the Proxy
service can be started".
No matter what services I stop or start it says the same thing. Restarting
the server doesn't help. The only thing I have found that works is re
applying SP5, then rebooting the server.
This has happened to my server twice in the last 3 weeks. To my knowledge
nothing has changed on the machine, so I don't know why SP5 needs to be re
applied.

It's a multi homed dell server, with 2 websites on it, ms exchange, and some
data files.
4 9 gig scsi drives in raid 5, 256 megs ram. Currently no antivirus.

Any thoughts?

Larry J. Laurent
SJB Group, Inc.

[Ranjit Jacob [MS]]

Hi Larry,

Thank you for your post to our newsgroup. Do you get any errors in the
error logs? Have you applied service pack 1 for proxy? If you have,
then
you consider removing proxy SP1, back up the proxy server configuration
,
then remove proxy, reboot, reinstall proxy , proxy SP1 and then
reinstall
NT SP5.

Thanks,
Ranjit Jacob
Microsoft Technical Support

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