Recovering deleted items

[Stephanie Peters]

Hi Riccardo,

I'm not certain I understand your question. From the client, do you see

the option to Recover Deleted Items on the Tools menu when you navigate
to
the Deleted Items folder (It is disabled when the current folder is the
Inbox)? If you do see it, is it enabled? If you don't see it, what
version of Outlook are you using?

Thanks for working with Microsoft Messaging Support,
Stephanie Peters, MCSE

Delighting our customers is our top priority. We welcome your comments
and
suggestions about how we can improve the support we provide to you.
Please
email us at mana...@microsoft.com. You can also contact my manager,
Andrew
McCreary at (704) 582-8824 or via e-mail at andr...@microsoft.com.
Thank
you.

[Magic Rat]

Hi everybody,

on my Exchange Server I've configured the Private Information Store to keep
the deleted items for 30 days. No particular settings on the single
mailboxes.
Why all my clients show as unable the tools menu option "recover deleted
items"?

Thank you in advance for any help

Riccardo Marcante

[Magic Rat]

My fault, I apologize: when the current folder is the Deleted Items,
everything works fine.
Thank you for your help

"Stephanie Peters" <ste...@microsoft.com> ha scritto nel messaggio
news:7njVxyCk$GA....@cpmsftngsa01.privatenews.microsoft.com...