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Keep in mind that you may need to provide some information about your account, such as your email address or order number, to verify your identity. Can I cancel my Norton and get a refund +1-(833)-203-0053 Once you have reached Norton's customer support, you can request a refund for your subscription. The customer support representative will guide you through the process and provide you with instructions on how to complete the refund request. In some cases, you may need to fill out a form or provide additional information to process the refund. Refund Time Frame Once you have requested a refund, Norton will process your request as soon as possible. The time frame for the refund may vary depending on your payment method and the reason for the refund. In general, Norton offers a 60-day money-back guarantee for its products. This means that you can request a refund within 60 days of your purchase and receive a full refund. 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