Urgent Need: Kronos Workforce central Specialist in Columbus, OH for the Long Term Duration ( Need 9+ years experience)
Anvesh Rec
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ROLE |
Kronos Workforce Central Specialist |
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LOCATION |
Columbus OH |
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DURATION |
LONG TERM |
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CLIENT |
DIRECT |
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INTERVIEW TYPE |
Skype or In-Person |
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State Experience Highly Preferred U.S. Citizens and those authorized to work in the U.S. are encouraged to apply Note: For H1 While submitting I need consultant I 797 OR ID Proof. |
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Mandatory · 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. · Experience with large workforce use of Kronos (i.e. over 10,000 employees) · Experience supporting Kronos for union/bargaining unit workforce
Preferred · WFC Configuration and alignment with Organization Pay Rules · WFC Mobile Application Support · Time Clock Management/Management of Time Cards o InTouch o Series 4000 o Other time capture devices · Integration to PeopleSoft Application o BizTalk o Workforce Integration Manager · WFC Architecture and Technology support including SQL Server database support · Public Sector experience · Application management/outsourcing experience · Kronos application patch, bundle, or image experience (WFC 7.0 or higher) · Excellent verbal and written communication skills · Ability to interface and resolve issues across all levels of an organization · Writing WFC reports
Preferred Education · 4 year college degree · Project Management Professional (PMP) certification · Kronos WFC training courses (please list)
Role Description · Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application · Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application · Consult on application aspects of break/fix approaches and planned enhancements · Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application · Work to understand customer issues and communicate these issues to various stakeholders · Maintain the Kronos Workforce Central Operation Processes · Proactively identify and implement service improvements in operational delivery processes · Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment · Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation · Document results of analysis in Event / Incident Management database · Help drive Kronos Workforce Central performance improvements · Assist in validating Kronos Workforce Central contract performance · Customize Kronos software to meet the State’s needs · Program SQL based queries and views to develop interfaces and customized reports · Provide program specific training and follow-up support for new agencies · Develop documentation for the configuration of the software based on discovery and union contracts · Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software |
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Thanking you
Warm Regards
ANVESH
Sr. Technical Recruiter
email id :- rec.a...@gmail.com
HCL Global Systems, Inc