MONEY WILL NOT LOAD

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John Filmer

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Mar 5, 2021, 5:53:23 AM3/5/21
to Microsoft Money

MS Money will not load. I have been happily using MS Money 2004 UK with windows 10 for 6 years but recently it would only produce a blank screen in MS Money.  However the programme would load from the DVD drive.  The data files are OK.  To resolve the problem I reloaded the programme from the DVD.  Now the programme will not load at all. 

 When I click on the Money icon on the task bar it load a blank page with just the file name in the top left hand corner.  When exiting from the programme it asks me if I wish to back it up.

 When I try to load from the DVD it tried to load my file. But then a screen appears “About upgrading your Money file”.  “Money will make a copy of your original file”

When I try to do this is says “Money cannot locate file or cannot open it possibly because it is read only or you do not have permission to change it or your disk drive is write protected”  The same message appears if I try and restore a backup.  I also receive the same results if I try and load a different data file.

 I do remember having to go thought some complicated procedure when loading the programme initially but cannot find out the details now.   However this seems to be a different problem. I have spent 3 days trying to resolve this without any progress. I would gratefully receive any assistance.

 My version of Money is 14.0.120.1105.

 John

Dominic Payer

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Mar 5, 2021, 6:15:27 AM3/5/21
to Microsoft Money
Your version of Money is Money 2005, not Money 2004, and no installation disk can install 14.0.120.1105.
You need the Money 2005 UK QFE2 file from http://moneymvps.org/downloads/files/2005/Money2005-UK-QFE2.exe

If you have overwritten Money 2005 with 2004 I suggest you uninstall Money , reboot then install clean from the Money 2005 UK QFE2 file.

John Filmer

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Mar 5, 2021, 7:27:41 AM3/5/21
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Many thanks for your prompt reply Dominic.  I did as you suggested but I still have a blank screen.  I obtained the version number from help/about.

Thank you

John

Dominic Payer

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Mar 5, 2021, 7:33:28 AM3/5/21
to Microsoft Money
What happens if you click on your .mny data file?

Clicking on the data file should open it in Money 2005.

John Filmer

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Mar 5, 2021, 9:09:16 AM3/5/21
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I get the same blank page I am afraid.  John

Dominic Payer

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Mar 5, 2021, 9:51:02 AM3/5/21
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If your data file is in the C:\Program Files (x86)\Microsoft Money 2005 area move it to your Documents area and retry.
If the data file is damaged, it can be repaired with C:\Program Files (x86)\Microsoft Money 2005\MNYCoreFiles\salv.exe.

Sometimes, security software can cause problems. Check whether others using the same security suite have similar problems.

Otherwise, I think your Windows installation is damaged and a clean install of Windows 10 is needed. https://www.microsoft.com/en-gb/software-download/windows10
Be sure to back up your data and settings before wiping your Windows 10 installation.

Consider also that a hardware fault might be the cause of the damage. Test your hard disk with its manufacturer's diagnostic tool.

Bob Smiley

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Mar 5, 2021, 2:18:51 PM3/5/21
to Microsoft Money
First, move the installed Sample.mny to your Documents folder and double-click on that file. Does Money open now? if so, try removing everything from the Home Page display (Tools / Settings / Home page display settings). Now close Money and double-click on your file. Does it open now?

Bob

John Filmer

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Mar 5, 2021, 4:02:22 PM3/5/21
to Microsoft Money

Thank you Derek and Bob

1.  My data files are in the documents area.

2.  My security is just Windows security.

3.  My data file is fine (though large at 120Mb).  I have transferred it to a friend’s laptop and it works fine.  I have other data files (for my children) and they will not load either.

4. I really want to avoid reloading windows.  Last time it took me a week.  I have some difficult programmes to load and hardware to connect.

5.  I have run a Dell programme that tests the hardware but found nothing.

6.  The sample.mny file when loaded in the documents area just produces a blank screen

7.  The blank page is totally blank.  I have no menus or anything else.  It is a white page with a blue bar across the top with Microsoft Money on the left hand end.

John

Cal Learner

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Mar 5, 2021, 5:52:01 PM3/5/21
to Microsoft Money
John: keep extra copies of your backups and *.mny file on different media.

Two separate ideas:
1. See if you can start Money as a different Windows user.
2. Try starting Money by right-clicking the launch icon, and choosing RunAsAdministrator

John Filmer

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Mar 6, 2021, 5:16:56 AM3/6/21
to Microsoft Money

WELL DONE CAL!  YOU CRACKED IT.

  For your information I am not familiar with starting Windows as a different user so I right clicked on the Money icon choosing run as administrator.

 The page loaded saying:

“Money will update your file with the latest improvements”

“First money will make a copy of your file c\users\mail\documents\money\sample.mny

then money will update the file with the latest improvements”

“your money file has been successfully updated”

Then I was able to load my own file.

 

The programme will not load clicking the Money icon on the task bar.  The blank page loads.  But at least I have the file back.  That I have to run as an administrator presumably indicates that I have a fault somewhere, which might get worse someday.  So it would be nice to be able to load from the task bar icon.

 I cannot tell you how long I have spent trying to overcome this problem.  First I tried to resolve it.  Then I decided that I would have to leave Money so researched, with the help of Which, the other personal finance packages on the market.  I decided on Moneydance.  I spent ages trying to transfer files to Moneydance.  Then I concluded that Moneydance would not give me the required investment information and it would take a weeks work  to transfer all my 200 accounts to Moneydance and correct all the errors on transfer.  Then I discovered your website.  I am extremely grateful for your efforts and for those of Derek and Bob.

 In spite of its age Money is a much more sophisticated programme for investments than Moneydance of any of the others available.   It is just a pity that it will not download share prices any longer.

 John

Ian Trusson

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Mar 6, 2021, 6:00:25 AM3/6/21
to John Filmer, Microsoft Money

To avoid any need to right click run as administrator every time I run the program this is the trick I did and it seems to work:

 

I found the Money program, msmoney.exe file, for which I needed to temporarily allow viewing of system files, and created this Shortcut to the Money program:

 

"C:\Program Files (x86)\Microsoft Money 2005\MNYCoreFiles\msmoney.exe"

 

I put the Shortcut in the same folder as the Money program. Then in the Shortcut Properties I clicked Advanced and ticked the tick box “Run as administrator”.

 

The Money icon which resides in my taskbar is set to point to the above Shortcut rather than directly to the Money program so Money always runs as administrator..

 

Has anyone else done this I wonder? Maybe it is not necessary?

 

Regards

Ian

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Ameridan (microsoftmoneyoffline.wordpress.com)

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Mar 6, 2021, 10:01:00 AM3/6/21
to Microsoft Money
Ian, that's a good strategy.  When I look at Properties > Security tab, I see myself, System and Administrators, all having the same full permissions - which means my account already has Admin privilege's.  That isn't always a good thing, especially if a user is prone to acting on spam downloads and emails.

Bob Smiley

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Mar 6, 2021, 11:54:28 AM3/6/21
to Microsoft Money
The display of the pages in Money requires the Trident control which was part of Internet Explorer, and I believe is also supplied by Edge for compatibility. Do you have one or the other installed in your copy of Windows? If not, you need to install one. It does NOT require that you use it or have it set as the default browser.

If they are installed, there may be another program (Antivirus or Anti-Malware) monitoring what is being loaded and preventing the correct controls from being accessed in your User Account. Did you set anything to prevent a Windows component from loading?

Bob

Ameridan (microsoftmoneyoffline.wordpress.com)

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Mar 6, 2021, 1:05:18 PM3/6/21
to Microsoft Money
Bob, thank you so much for that factoid.  I never quite understood the IE tie-in.  The Internet Explorer section of my lead article now reads: 

According to DominicP, Money Sunset and QFE2 versions do not actually need IE to be installed. The programs actually include their own, limited capability IE browser which serves as the GUI, yet apparently, the programs still contain residual code which, on installation, checks the registry for the presence of IE and its build number.

If Microsoft ever removes the legacy Trident (also known as MSHTML) proprietary browser engine (mshtml.dll) and associated IE registry entries, installation / reinstallation of Money may cease to function, which is the primary reason why I have turned off Windows 10 automatic (and manual) updates, although I do intend to periodically catch-up with stable versions that remain Money-friendly.


Does that read correctly now?


John Filmer

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Mar 7, 2021, 6:14:09 AM3/7/21
to Microsoft Money
Thank you for the suggestion Ian. Unfortunately  I  could not work out how to edit msmoney.exe.  Word reads it as gobbledegook.  I do have Internet Explorer loaded. I use Windows 10 antivirus and do not have a malware programme loaded at present. I am not aware of anything I have done to prevent a Windows component loading. 

John Filmer

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Mar 7, 2021, 7:18:01 AM3/7/21
to Microsoft Money
Thank you for your advice Ian.  It worked.  John

Stephen Google

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Mar 7, 2021, 11:42:43 AM3/7/21
to Microsoft Money
If the legacy IE code is removed, I have a VM XP machine built using Hyper V ready to continue running Money in the XP VM

On Saturday, March 6, 2021 at 6:05:18 PM UTC Ameridan (microsoftmoneyoffline.wordpress.com) wrote:
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