remote interface not licenced????

[Rob van der Leer]

Hi,

A customer of us runs IB4.2 on a NT4 server. He works with 3 clients and it
works fine.

But now he instals a 4th client and when he tries to connect the BDE says:

'product REMOTE INTERFACE not licenced'

He has a 5 user version of IB. Where and how can I solve this???

TIA

Rob van der Leer

[Oswald Apple]

Has the remote client licence been installed on the new client machine?

/os

[Oswald Apple]

At 09:37 PM 18-10-01 +0200, Aage Johansen wrote:

>Oswald Apple wrote:
> > >A customer of us runs IB4.2 on a NT4 server. He works with 3 clients and it
> > >works fine.
> > >But now he instals a 4th client and when he tries to connect the BDE says:
> > >
> > >'product REMOTE INTERFACE not licenced'
> > >
> > >He has a 5 user version of IB. Where and how can I solve this???
> >
> > Has the remote client licence been installed on the new client machine?
>
>

>Are there licenses for installing on the clients ? I don't think i've
>ever done that (with IB/5.x, IB/4.2 is too long ago ...).

Yup.
Here is a sample entry from ib_license.dat on my remote client machine (with numbers changed to protect the unscrupulous from temptation):

PRODUCT INTERBASE, OPTIONS QR, ID ISC-99999, KEY xx-n-nx-0, COMMENT InterBase Remote Client

In fact, all that is really needed is to copy ib_license.dat onto the new client. The server counts connections and, afaik, it's fairly immaterial if the remote clients all have the same license info, as long as it is valid for the client library and the server licence. IOW, you can't cheat by recycling the client licence file. I recall on one web-based setup where we had an unlimited licence, we just shipped the same ib_license.dat with the client installation kit.

>Could the problem be that one or two of the other clients uses more
>connections (and more licenses)?

Once the new client is able to connect, he may well experience that. But the message that comes back is different, something like "Too many connections" and, if I remember rightly, some tip about buying more remote licenses.

/os

[Aage Johansen]

Oswald Apple wrote:
> >A customer of us runs IB4.2 on a NT4 server. He works with 3 clients and it
> >works fine.
> >But now he instals a 4th client and when he tries to connect the BDE says:
> >
> >'product REMOTE INTERFACE not licenced'
> >
> >He has a 5 user version of IB. Where and how can I solve this???
>
> Has the remote client licence been installed on the new client machine?

Are there licenses for installing on the clients ? I don't think i've
ever done that (with IB/5.x, IB/4.2 is too long ago ...).

Could the problem be that one or two of the other clients uses more
connections (and more licenses)? Could there be some dead (but not
removed) connection? What happens if the other clients disconnects
durint the new client's attempt to connect? If you use the old
ServerManager you can see the connected users - does it imply that
everthing is ok?

Regards,
Aage J.

[Aage Johansen]

Oswald Apple wrote:
> At 09:37 PM 18-10-01 +0200, Aage Johansen wrote:
> >Are there licenses for installing on the clients ? I don't think i've
> >ever done that (with IB/5.x, IB/4.2 is too long ago ...).
>
> Yup.
> Here is a sample entry from ib_license.dat on my remote client machine (with numbers changed to protect the unscrupulous from temptation):
>
> PRODUCT INTERBASE, OPTIONS QR, ID ISC-99999, KEY xx-n-nx-0, COMMENT InterBase Remote Client

I would have guessed that this was some remnants after a locally
installed IB server. We probably only used IB/4.2 (from Delphi/2 or
/3?) locally for development (IB/5.x arrived when we installed a WinNT
server), we never saw this. Interesting.

Regards,
Aage J.