The remote server returned an eoor : (503) Server Unavailable

[Rajiv]

Tech Team,

For last two we have been experiencing this issue, while making the request to Murchant OS. This request is made from C#.NET Windows Application, 

The remote server returned an eoor : (503) Server Unavailable

Company IDs are: 47276, 44815, 28280. 

It keeps happening for almost all tables. Please check & confirm.

Regards,

Rajiv Ranjan

[Murdoc Trammell]

Hi Rajiv,

Could you provide us with the query or what steps you're doing to reproduce this 503 error?

That could mean anything from hitting your account's rate limit to an improper query.

The more info the better.

Cheers!

[Rajiv Ranjan]

Hi Murdoc,

We are using CURL for making any request to Merchant OS.

Here is the sample for fetching Item table with 100 limit in every request.

"https://api.merchantos.com/API/Account/44815/Item?timeStamp=%3E%3C,11/24/12 12:00:00 AM,2013-07-04&load_relations=[\"ItemShops\"]&orderby=timeStamp&limit=100&offset=0"

Please check & confirm.

Regards,

Rajiv Ranjan

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Regards,
Rajiv Ranjan | Development Manager | Mobile: +91 9945002805

[Murdoc Trammell]

Hi Rajiv,

Is the full error message you are getting:

"503 Service Unavailable The one-minute API limit of 10 requests has been exceeded. Please wait a minute before attempting again." ?

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[Rajiv Ranjan]

No Murdoc,

For me it comes as "The remote server returned an eoor : (503) Server Unavailable" as error.

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[Murdoc Trammell]

Hi Rajiv,

When I tried the CURL request you originally sent I got the following error: 500 Internal Server Error JSON Input was invalid. Error Message: Syntax error, malformed JSON

After encoding the &load_relations=[\"ItemShops\"] to &load_relations=[%22ItemShops%22] I get a valid XML every time unless I go over the API limit of 10 requests per minute.

Is it possible that you're running this too often or are running other API queries?

Cheers!

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Regards,
Rajiv Ranjan | Development Manager | Mobile: +91 9945002805

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[Rajiv Ranjan]

Murdoc thanks for clarifying.

We are facing a peculiar issue from our Windows Applicaiton. Following error message comes

> Received an invalid column length from the bcp client for colid 3 SQL Bulk Copy

After further investigation we figured out, that "shipInstructions" is a field in Order table, which required more length than 50 characters, which was always working with 50 chars. Were there any change from your side, please confirm.

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[Justin Laing]

That field has always been a max of 255 on our side. I would assume a user just put a ling message in.

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Justin M. Laing
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