Lack of negative inventory

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ling...@gmail.com

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Jun 21, 2016, 2:25:03 PM6/21/16
to Lightspeed Retail API Developers
Is there anyway to work around the unfathomable decision to not allow negative inventory? I should be able to work round it by loading orderlines sales lines and manual stock adjustments and reconstitute the real stock level rather than the fictitious number lightspeed generates. Unfortunately I don't appear to be able to read "Manually adjusted quantity" transactions or "Building assembly" through the api so that might be a bust as well. Better yet I can't see the idiotic "Auto-added for sale".

So you can see how serious this is consider a scenario:
  • Something is double charged by accident and we only had 1 (2 sold, 1 in stock).
  • The stock level goes down to 0 (not -1 as any sane system would)
  • The customer returns for a refund of 1.
  • The stock level goes up to 1.
  • Real stock level 0.
  • The integrated ecom website sells this fictitious item.
  • Customers are cross and we look stupid.
And at least in that case we notice!

The only solution appears to be to search the log report for Auto-added for sale. Of course for revenue protection reasons reports aren't in the api. Great, more work to do by hand!

If anyone from lightspeed reads this. What were you thinking!? Were you thinking? We've not been using lightspeed for long and so far I'm glad I'm on the rolling contract. Plus you need to fire the person that used an unsigned integer for the qoh.

Chris

Patrick Breitenbach

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Jul 24, 2017, 9:52:01 AM7/24/17
to Lightspeed Retail API Developers
We were ***just*** discussing how insane that is in the year 2017!!!
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