If you enabled two-factor authentication on Facebook, you can get a code via text on your mobile phone, using a third-party authenticator app like Google Authenticator, or by tapping your security key on a compatible device.
If you're having trouble logging into Facebook, first check to see if the site is down. If it's not down, you can try logging in with a different browser or try clearing your internet cache and cookies. If you can't remember your password, or you think you've been hacked, recover your account and change your password.
I am trying to download the oculus rift app on my gaming laptop and it is asking me to put in my oculus password. I have forgotten it so I pressed the 'forgot password' button and it led me to a website wanting me to put my email in, and once I did it just said, 'You merged this Oculus account with a Facebook account. Please go back and log in with Facebook.' I logged in with Facebook, it didn't do anything. I cannot reset my Oculus password. Please help.
Hey there, thank you for bringing this to the community! We understand how inconveniencing this is to you. Let's see if this article will help and if it doesn't please send us a support ticket here. Kindly include all of the troubleshooting steps that you have tried.
Hi sermarfacebook! We're sorry to hear you're having an issue with resetting your password. We'd be happy to look into this with you. Please send us a private message with the details of your issue as well as your account information (full name, alias, email on your account), and we'll move forward from there.
Please click here or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.
Hello, I have the same problem. I just get looped back to "login with facebook". If that was possible I would not need to reset my oculus password! So how on earth can I do this? The link to does not contain any information on this whatsoever.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Retrieving a Facebook account is a relatively simple process that involves the use of a code that is sent to your email or phone number to help confirm that you own the account. However, there are cases of Facebook not sending the code due to several reasons. Here is a simple way to fix the issue of Facebook not sending code to email.
Resolving the Facebook code generator not sending SMS is quite an easy process. All you have to do is to turn on Facebook text in your Facebook settings. When that is done, the Facebook code generator not sending SMS will be resolved. Here is how to set up Facebook text:
Facebook typically sends a 6 digit code either to the phone number linked to your Facebook account or to a linked email address. If you are trying to reset a new password or trying to login with a new device and Facebook is not sending the 6 digit code that verifies that you own the account, here is what you should do to resolve Facebook 6 digit code not being received by you.
To set up security measures to make your account more secure, Facebook will suggest you turn on the two steps-authentication. It will request that you choose a method for receiving security codes in case you would like to log into your account with a different device or browser. However, if you add more than two phone numbers or emails, your account will be flagged as suspicious by Facebook, and as such your account can be locked temporarily.
If you notice you are not receiving a Facebook password reset code email in your mailbox, it means that the current email address you are expecting the mail to come through is not linked to your Facebook account. To resolve facebook not sending code to email, you will have to either receive the password reset code via the code generator as outlined above or you receive it via SMS. Here is how to resolve facebook not sending password reset code to email using SMS;
After signing up on Facebook, Facebook sends a code to either your email or phone number so as to verify your account. If you notice Facebook is not sending a confirmation code to your email, all you need to do to get the confirmation code is to
Facebook usually resets the password by sending either a reset password link to an email address or a reset password code to the phone number. You can fix Facebook by not sending SMS code to reset the password by getting the reset password link via mail. Here is how you can resolve Facebook not sending SMS code to reset password.
Alternatively, you can enter the following password reset code: 241041 Didn't request this change? If you didn't request a new password, let us know immediately.
Change Password
This message was sent to [email protected] at your request.
Facebook, Inc.,
Attention: Department 415,
PO Box 10005, Palo Alto, CA 94303
People who confuse first name and Facebook username request password reset with your Facebook username (which turns out to be a first name in your country). There is no way to prevent such e-mails, apart from creating in your e-mail client a filter based on some keywords present in such password reset e-mails.
I had the exact same problem for a long time, I would get multiples of these e-mails each day on all the e-mails I had associated with facebook (I got thousands of e-mails over the course of years). My username is a very common first name - so you have an idea why this was happening.
Couple months ago (beginning of october), I found that there was an option to disable password reset lookup with username and I did just that. Basically, if you search my first name - my account does not show up anymore - and you see "Please identify this account another way". All the e-mails stopped at that point. A couple months before I had found that twitter had similar functionality, where it requires personal information - other than your username - to let you reset your password and I had been waiting to add just something similar.
Now, when I tried to find what I did to disable, I could not find the option on any facebook settings page - nor I was able to find how I was able to find this in the first place; no blog post or not a thing anywhere. I still do not get any reset e-mails. but just posting here that there is or was a way for this.
You may also have got SMS or text messages giving you Facebook password reset code. Facebook sends such a code to your registered mobile phone when you use options like Forgot Password. But you may be getting such text messages without your asking for them!
However, if a person or a software is trying to guess your password, it is better that you think about the strength of your password. Any of your passwords, be it for Facebook or something else, must not be guessable. Most people use very weak and guessable passwords. (use our strong password generator)
Some people have also reported that, instead of SMS text message, they get phone call from different numbers. The automatic IVR response on phone asks these Facebook users to reset their Facebook passwords.
If you also get such a call, DO NOT do anything that they say. Just disconnect the call and block the number. Mobile apps like TrueCaller can help you finding details of the unknown number. TrueCaller also provides you the facility to block incoming calls and marking a phone number as spam.
If you reset password because of such unwarranted SMS, emails or phone calls, and lose access to your Facebook account, DO NOT WORRY! Facebook can help you get your account back. Go to and follow their instructions.
Such an informative article it is. I have been looking for this kind of article for so long to know more about Facebook but I just found an article where the languages were so difficult to understand. But thanks to the writer of this article for writing such a useful and helpful article. Great work.
Not completely sure. But such a process is used by Facebook when someone really forgets her password. In such a case, Facebook allows the person to access her account if 5 trusted Facebook users enter a given key on her behalf. That tells Facebook that all those users know that the person is same as she is claiming to be.
SMS messages requesting reset of a named Facebook account require *both* the correct mobile phone number and the correct Facebook account name. How can anyone have both my Facebook account name and cell phone number unless Facebook has already been hacked? The two do not appear together in any account anywhere except for Facebook.
I was sent the same message from 32665 but in Spanish, now I read somewhere that there is nothing to worry because the person cannot do anything without the confirmation code. But it bothers me to know that someone is trying to use my phone number for their account. Is it possible to find out who is trying to do so?
Well, in all such cases, the best thing to do is to contact the Facebook Support. Facebook is a rapidly changing system -so the support people are best placed to solve such inaccessible Facebook account problems.
Dear Sonia, I am not sure what exactly you meant, but let me repeat, you should not follow the link given in SMS if you have not requested the Facebook password reset code. Unsolicited reset codes should not be entertained.
I closed my Facebook account a few years ago and my phone number has also since changed. Yet, I keep receiving text messages from "32665" providing me with a Facebook security code. I have texted the number back with "STOP" but I never received a confirmation message and I still receive this text message frequently. Any advice on what I should do?
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