Avira Safety Browser

[Ilene Dycus]

Iinstalled avira anti virus years ago and it installed avira browser safety extension to all my browsers by itself, I was using chrome at that time so i only uninstalled it on chrome then recently i opened safari it was there but i was able to uninstall it easily now yesterday i decided to move to firefox and the same extension was there but this time there is no remove button

i tried uninstalling it manually, installing avira anti virus and uninstalling it, removing leftovers of all avira and its extension, uninstalling firefox and reinstalling it, nothing worked, there is something in my system that keeps reinstalling it but idk how to get rid of it, i looked up online there is only for windows chrome

What does Avira have to say? Looks like they're blocking a lot more than they should. With my adblocker tools (uBlock) I have a white-list where I can tell it to leave certain pages and sites alone. A lot of sites wouldn't work right if I didn't have that option.

Posted 105 months ago.( permalink)

The Searcher:

Avira Browser Safety doesn't block full Flickr pages for me. It even says that the site is safe. But Flickr simply doesn't work correctly when Avira Browser Safety is activated. For example the organizer loads and Avira reports a safe site. But no photos are shown. When I deactivate Avira Browser Safety everything is o.k.

Edit: And I would like to reiterate that Avira Browser Safety doesn't cause problems with Firefox.

Posted 105 months ago.( permalink)

guidowerner: AdBlock and uBlock doesn't block whole web pages either. But they often mess with buttons and links and sections that they interpret as an advert and not part of the site's UI. When I asked "What does Avira say" I wasn't referring to what the tool was telling you. I meant what does THEIR customer service say about the issues you're having with their application?

Generally sites take responsibility for making sure they run properly with standard web browsers. It is unusual when a site tries to make sure it works with the wide variety of myriad add-ons and tools and extensions (of which there are tens of thousands) that people may have installed on top of their browsers. Your resolution will most likely have to come from the company that made the tool that breaks your internet experience.

Posted 105 months ago.( permalink)

One very bad sign is their web site, www.Avira.com, doesn't load, nor do any of their help pages. Doing a Google search for "Avira Flickr Issues" brings up topics in their Help section going back to 2013. However none of them load, at least for me at work. So it could be that my work network is blocking their site, or it could be that they've gone out of business.

If you can access Avira's site, it looks like there are other queries about Flickr issues going back years. So look at those and see if there were solutions.

Posted 105 months ago.( permalink)

exactly the same problem as reported above... and I fear it's a problem of flickr codes (i.e. ad/spyware blocked now by avira running on chrome) - avira is not some weird unknown anti-virus app - it's used safely by millions of users for years and years! - so if THEIR site disappears if a flickr-admin tries to approach them (whilst avira homepage is available for all other people (using firefox) - it's rather some evil bug with flickr.

Posted 105 months ago.( permalink)

Fabio Keiner:

so if THEIR site disappears if a flickr-admin tries to approach them (whilst avira homepage is available for all other people (using firefox)

It seems that You refer to The Searchers post where he wrote that the Avira homepage is not available for him. But The Searcher is no Flickr-Admin and no Flickr Staff. He is simply a user like You.

Posted 105 months ago.( permalink)

I have investigated a little bit further. When I go to a photopage or to the organizer an then deblock the tracker cookie "Flickr" in Avira Browser Safety everything works fine. This is a very simple solution to still use Avira Browser Safety without having problems with Flickr.

Perhaps blocking this cookie might be the cause for other users experiencing the same or similar problems who don't use Avira Browser Safety but, too, block tracker cookies.

Posted 105 months ago.( permalink)

And now it is clear why this problem doesn't occur with Firefox and Avira browser safety: The tracking protection of Avira browser protection for Firefox was deactivated with the update to Firefox 43 according to a statement of Avira in the google chrome web store. Avira plans to reactivate it in a future update of Avira browser safety. I assume that then all the users of the Avira browser safety for Firefox will experience the same problem as the users of Chrome.

The odd thing is that I use Avira browser safety for quite a long time now and had never defined an exception for certain tracking cookies. So I assume that the problem might be related to some change of how Flickr uses tracker cookies. But I am not an expert in these things and therefore this is speculation.

Edit: And maybe some of the problems of those users who don't use Avira browser safety might be related to tracker cookies too. I would really appreciate if Flickr took a closer look on this.

Posted 105 months ago.( permalink)

guidowerner edited this topic 105 months ago.

I am still wondering why Avira browser safety blocks a cookie that is necessary to use Flickr. I am not an expert but from what I have read the terminology "tracking cookie" is usually applied to cookies from third-party-sites that are used across different Web sites and therefore allow to generate user profiles.

While Flickr uses some cookies from third-party-sites these seem not to be vital for a proper functioning of Flickr. Firefox and Chorme allow to completely disable third-party-cookies. If I do so Flickr still works properly for me. Therefore I assume that the cookie whose blocking from Avira browser safety causes all kinds of problems is NOT a cookie from a third-party-site. But then the question remains why this cookie is blocked by Avira and considered a tracking cookie.

Posted 105 months ago.( permalink)

I know my problem isn't connected to this stream. But I can't get any recent topics on it.

For the last 2 days I've been getting a message saying the security certificate has expired. Has anyone else had this problem recently

?

Posted 105 months ago.( permalink)

DEZ 2 edited this topic 105 months ago.

No one will see your question if you hide it under a discussion of some other topic. If you really want assistance, it needs to be visible as a question.

Use the link ernstkers provided if you want to do that.

Posted 105 months ago.( permalink)

I suggest that we now focus on the original topic of this thread. Especially I would like to know if somebody who is more familiar with cookies and tracking cookies than me has thoughts with regard to my last post that I repeat here because it is hidden by the following off-topic discussion:

I am still wondering why Avira browser safety blocks a cookie that is necessary to use Flickr. I am not an expert but from what I have read the terminology "tracking cookie" is usually applied to cookies from third-party-sites that are used across different Web sites and therefore allow to generate user profiles.

While Flickr uses some cookies from third-party-sites these seem not to be vital for a proper functioning of Flickr. Firefox and Chorme allow to completely disable third-party-cookies. If I do so Flickr still works properly for me. Therefore I assume that the cookie whose blocking from Avira browser safety causes all kinds of problems is NOT a cookie from a third-party-site. But then the question remains why this cookie is blocked by Avira and considered a tracking cookie.

Posted 105 months ago.( permalink)

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