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Laurene Arrison

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Aug 2, 2024, 6:45:16 AM8/2/24
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So I clicked 'Enable DRM'. Then I saw "Firefox is installing components... please try again later" and after that went away I reloaded Netflix but it still would not play. When I play back video I get Netflix error F7355.

I understand that I can probably install Chrome which will Just Work - but I don't use Chrome. It seems like it could work but I'm missing something. What should I do to watch Netflix in Firefox on Linux on Ubuntu 20.04?

For more information about that channel's features and functionality, you'll want to contact Netflix support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

Sorry dude.. but this isn't a solution....Roku did an update on 3801GL last April 9... and after that i cant view some of the movies on Netflix... tvq-pb-101 (5.2.4)
Troubleshoot I have done
1. Netflix plays fine on my Laptop with the same network with the Roku Device
2. Restart Roku many time
3. Remove / Added Netflix many time
4. Try to connect Roku on another network and Netflix still not working properly
5. Rebooted my Network many time
6. Netflix plays fine on my Laptop with the same network with the Roku Device
7. Netflix plays fine on my Laptop with the same network with the Roku Device
8. Netflix plays fine on my Laptop with the same network with the Roku Device

@RokuMary-F
Already contacted Netflix and they got no problem on their side...
We already done all the troubleshoot.
The error only shows on Roku device....so the problem was on your device.. after it was updated last Apr. 9, 2021...

Roku guys are you even reading the posts on this thread? im having the same issue done TS steps gazillion times already and nothing worked!! talked to multiple netflix chat support and they all tell you is that someone from the netflix research team will contact you. You guys need look for solution because it was your device that dont work all factors considered!

Anyone found a solution by any chance? I've tried all of the same steps you tried and still getting the ATV-ui92 error on my 3rd gen Apple TV for over a month now while Netflix works just fine on other devices.

Its a ongoing issue , which our technical research team is already investigating, unfortunately we don't have a instant resolution for this as well as there is no specific ETA, right now we will be escalating this issue and you need not have to chat back to check the status of the escalation.

Reporting a problem notifies our teams to investigate the issue and work on resolving it as quickly as possible. There is no timeframe for it to be resolved. However once resolved you will be able to sign in to Netflix app on apple tv. You need not have to chat back to us for checking the status of the escalation.

Thanks for checking up on this. I'm glad to see that Netflix is aware of this issue already. I guess the best we can do for now is just wait for them to fix it. Really appreciate your initiative here!

Netflix logged me out while tv was off two nights ago. I tried all the steps Netflix gave me, changed passwords, reset apple tv (3rd generation). My account is also in the US but I also spend a lot of time in Mexico City. Nothing works. Netflix passed the ball to Apple and Apple has no answers. I'm pretty frustrated with this situation. The rest of the apps (Amazon Prime, Appletv, PBS, etc.) work just fine. I am certain it is something Netflix is doing, nothing to do with AppleTV.

Here is what I just got from Netflix on this: "But just to set your expectations, If you continue to experience this error after performing a full factory reset, Then there may be an unrecoverable issue with your device. If that is the case, Then the next step would be for you to reach out to your device manufacturer - Apple , for more assistance." Not very encouraging.

Netflix now no longer will stream programs. I am able to access the account. The "grid" of programs loads. I am able to go the the program I was watching and it shows how much remains, but when I hit "resume" I get the error:

We can help you reset your router's admin password. You need your router's serial number, which can be found on the router label. Enter your router's serial number in the field and click the Continue button.

I found an old post of yours where you recommended three different solutions. I choose number 2, which was to simply reset the Orbi, reboot the modem, and set up the Orbi as a new device. That solved it.... for now. If the GF reboots the modem again we will be back at the same point.

So... for anyone reading this in the future.... if you get this particular error don't factory reset your Roku, and don't remove and re-add Netflix. Not at least until you try looking up FURRYe38's solution for the BRS wanlan conflict.

When my last SD card died, I installed the latest LibreELEC build "Latest Stable Version (2022.03)" with "Kodi 19.4". However, I wasn't able to get access to my NAS using SMB 2 - it just refused to connect.

Nightlies are in an alpha state, but crowdsourced bug reporting normally catches anythibng major quickly so they're not extreme. The netflix issue should be resolved (add-on author was publishing fixes).

Facing the same issue on Netflix. Getting an Error 5.8. Right after that the App hangs. Tried restarting phone, reinstalling the App and also cleared Cache. Results are the same. Currently running 2.5.5.b.

@NotP2a This is not the working fix as I was watching shows normally a few days ago and today everything just went haywire. Nothing played and it kept giving me the .10 or .8 errors and then quite a few times the app just crashes or takes obscenely long to open which was not seen the day before. I have tried restarting my 2a and reinstalling the app. I have tried all the other methods stated above or in the Netflix forum. For context i have the 2a white with 12 GB RAM and 256 GB storage.

Still in this configuration page, you can set the switch to be automatic whenever you enter a given site, in the Permanent Spoof List option in the left. Click it, fill the domain field with www.netflix.com and choose the name you gave to the new user agent - in my case, Netflix - in the dop-down menu.

With the pipelight plugin, a wrapper that allow Firefox to use Silverlight, in a HP laptop with a core i3 and intel HD video connected via HDMI to 1080p HD TV, full screen playback is choppy and the CPU stay at 100% usage.

Excellent writeup brunomcl - thanks for your work and documenting this.
As an update Netflix now allow Chrome + Linux, so the user-agent switch is no longer required. Chrome 39 on OpenSUSE 13.2 seems to work well.
Cheers, Joe.

I have a KDL40R550C which suddenly shows Netflix error code tvq-pm-100(5.6.1). No amount of full power downs or factory resets will clear it. Only remaining option seems to be to reload firmware (v8.586) but I cannot force a reload since, obviously, I am up to date.

Have you tried to refresh the apps on your TV? You can do that by going to [Settings] - [System Settings] - [Set-up] - [Network] - [Refresh Internet Content]. (I'd also try the same steps while the TV is connected to a Wi-Fi hot spot just to test the network itself if the first attempt doesn't resolve the issue)

No I haven't and I don't think Sony know what to do - you'll note there's been no fuller reply from them as promised earlier. I think it's a Sony specific software bug - this TV set is just pre-Android. Best hope is that they fix it in the next firmware update. Short term workaround is to connect my Windows laptop to the TV screen, shouldn't have to but that's modern technology I'm afraid.

Thank you, batee5. I was hoping for that. When I was last at the property on 4 May the TV was running 8.586 so when I get back there in August (it's a holiday home) I will manually upgrade it (as I deliberately switched auto update off). Even if the new release does not permanently fix that particular Netflix issue (and, to date, nobody in Netflix or Sony has defined it) at least it should flush out the current bug.

I've tried everything, however can't fix the issue with Netflix. Every title I play, I'm getting the error message "We're having trouble playing this title at the moment. Please try again later or select a different title".

Searching for this error code, D7111-1331, at Netflix Help suggests that I disable any interfering Chrome extensions. In response to that, all extensions were disabled. No change. Anyone else seeing this on your machines?

Just noticed it on the current latest build of Edge Chromium - Version 77.0.235.4, same as @T0RL0C, though it could have been an issue before that. I've also tried disabling and removing all extensions but this doesn't work :(

I have been getting error on Netflix - Netflix Error NW-4-7 for the last few days, I have reset Youview box & router, Britbox works fine, I can logon to Netflix on my PC but just get errors on the TV,... any help please...

I did the only thing left, reset the Youview box thru maintenance mode & Netflix is back, it's such a hassle though pairing up all the aps as I have to do it on my desktop which is upstairs so I have to keep walking up and down 7 times , took nearly 30 mins but its working .....

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