Sharing libraries via "Catalog templates" broken?

[Thomas Mattern]

Hi all.

Not sure if it's just me, but when I want to share library templates that have the option "Include related libraries" ticked, I only get a "Server Error" message. Sharing libraries without linked libs works fine.

Has anyone else run into that problem? Or am I doing something wrong?

Cheers,
Tom

[Bill Crews]

If the local device you're on has all the linked libraries currently downloaded and up to date at the time of your template upload, I don't see why this would be happening. Maybe you could grace us with the error message text?

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[Er Mo]

Hallo

Versuche die Reihenfolge des Hochladens so zu machen das du mit der Bibliothek OHNE verknüpfung anfängst . So das du die Bibliothek mit den Verknüpfungen erst dann Hochlädst wenn die Bibliotheken auf die verwiesen wird schon hochgeladen sind .

Hello
Try to make the order of uploading so that you start with the library WITHOUT a link. So that you only upload the library with the links when the libraries that are referenced have already been uploaded.

[Thomas Mattern]

The error message is simply:

"Something wrong

Server error, try again later"

[Thomas Mattern]

Nope, uploading sequence does not make a difference. Ends in the same nondescript error message "Something wrong. Server error, try again."

[Bill Crews]

That kind of error usually means a "Server 5xx" error of some sort, which usually means some temporary availability failure that might go away if you wait a few minutes. But that's a lot of "usually"s. Who knows?

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[Er Mo]

Hallo

In der Kostenlosen Version ist die Anzahl der Bibliotheken auf 3 begrenzt .

Hello
In the free version, the number of libraries is limited to 3.

[Thomas Mattern]

Actually, it would appear that the inclusion of any related table when exporting templates is broken. Just tried to export it locally with the "include related libraries" option ticked but none of the related libraries were exported. I'll email support about this.

[Bill Crews]

What I've done on the mobile edition is to create a library named for the template you want, containing links to each of the libraries you want to include, and export that. That has been reliable for me.

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