IO error when using images

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TATHS amberley

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Jan 20, 2023, 7:43:48 AM1/20/23
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when using the camera to take a photo for a database record, the attached io error message appears in the database field, the image doesn't open, or get saved in google drive - does anyone know of a fix for this ?

many thanks
Simon
Taths
Screenshot_20230120-122523.png

Paulo Pereira

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Jan 21, 2023, 10:00:32 AM1/21/23
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You're trying to save the picture in memento exclusive folder. Your camera can't access it. The picture was never saved. 

Just go to memento settings and change the place where files are stored to a location that any application can access. 

I would recommend to put files and databases outside the default memento folders. Or later you may have issues with backup, sharing, or others. 

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