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Hi Anson,
I've encountered this "page is null" error many times. It's often caused by the JavaScript engine losing its context or a conflict with the Java VM in the Desktop version.
Once this happens, a simple PC restart might not fix it because background processes or corrupted caches often persist. Here is the safest sequence to resolve this:
Kill all processes: Open Task Manager and manually terminate all Memento-related processes. Look for Memento.exe, but more importantly, ensure you kill any javaw.exe or jxbrowser processes. They often act as "zombies" holding onto the error state.
Clear the cache (Experimental/Risky): If the Task Manager doesn't work, you may need to delete certain files within the Memento program folder (under .memento in your user directory). Warning: This is quite risky. Only do this as a last resort, as it can compromise your library data.
The Desktop version's JS engine is much more unstable compared to the Mobile version. A thorough sweep of the processes in Task Manager is usually enough to get things moving again.
Best regards,