Webmail.emailsrvr.com Forgot Password
Leronne Washington
Bower Web Solutions offers supported Premium IMAP Email which allows secure backed up email accounts of up to 25 gigs and syncing across multiple devices such as computer and smartphones.
For additional cost, Premium IMAP email PLUS offers secure syncing of contacts and calendars and 30 gigs of cloud storage with online editing capacity for storing and sharing documents.
Simply go to webmail.emailsrvr.com and type in your full email account and password. By clicking on your email address in the top right corner you can access settings including changing your name and password (but be sure to use a secure password).
Depending on configurations, you may or may not be able to add the new account if another account already exists with the same email (For example, if you had a pop account on our server that you are changing to a premium IMAP).
Settings for Premium IMAP are accessed from webmail via the hamburger menu icon at top right and then clicking Settings.
Support articles and tutorials are accessed from help.emailsrvr.com or by clicking on the support link under the menu at top right in webmail.
Logged into webmail, in the Settings, pop-up box left navigation menu, click Incoming Email. You will then have access to auto-reply and forwarding. If you need additional help, please see the support tutorials by logging in with your email and password at help.emailsrvr.com.
November 3, 2022 9pm EDT: Server Reboot Scheduled.
Our network centre will be performing maintenance that requires our servers to be rebooted. The maintenance window will cover 6 hours (until 3 am) however, we anticipate less than 10 minutes of down time for most clients and no action on your part is required. If you experience any issues or witness any abnormalities that last beyond the expected maintenance window, please do not hesitate to let us know.
October 4, 2022 10:45 am EDT: Premium Business Email
Oct 4, 2pm EDT: Issue has been resolved.
We are investigating reports of connectivity issues to our Premium Business Email Environment. Users may experience an error upon accessing Webmail, attempting to sync mail to their email client and/or a prompt to re-enter their password. We will provide further updates as the become available.
October 18, 2021: Webmail utility not working on Premium mailboxes
Update 12:48pm Oct 18, 2021: Our provider has implemented a fix and users should now be able to connect with webmail.
9:40am: Our premium mail vendor (emailsrvr.com) is reporting some issues with the webmail access. You will see an error if you try to access webmail.emailsrvr.com. They are working to resolve the issue as soon as possible. Clients who connect via Outlook, Thunderbird, Mail or on cell phones using mail apps are not affected. This does not affect users who are using the Cpanel email accounts.
April 29, 2021: Email bouncing to Outlook.com, Hotmail.com, Live.com
Our premium mail vendor (emailsrvr.com) is reporting some occasional issues where emails to recipients using outlook.com, live.com or hotmail.com are bouncing or being rate-limited. This is a known issue and they are working on a resolution. Note: A workaround if a message bounces is to send out from the Webmail instead at https:/webmail.emailsrvr.com This does not affect users who are using the Cpanel email accounts.
There was an issue sending emails to gmail or google customers late this afternoon due to server issues at google. This has now been reported as resolved. Please see: Google Status Page and another article on this.
There was an issue this evening with a small number of users sending mail from their cpanel mailboxes. This was due to a blacklisting of our IP. We investigated the issue and cleared the blacklisting at 10pm EDT.
The email service maintenance has now concluded and all mail services should be working well. Although our upstream email provider had scheduled some maintenance today which could have caused some intermittent connectivity issues, it appears that this took much longer than normally anticipated and caused a little more interruption for some users than for others. For the majority of users, there was no interruption other than webmail and/or client email became unavailable at times. Thank you for your patience.
UPDATE: Due to a security upgrade on Saturday, some email users may be receiving a request to enter their password in Outlook. We have restored access to allow mail on older versions of outlook (prior to 2010 version) to work without SSL enabled. Webmail is working normally and you can access that as usual. The recommended settings for the regular cpanel email for newer versions of Outlook are as follows. If you made other changes to your email or need a password reset etc, please contact us.
March 14, 2020: 10am EDT [Resolved]
Due to a security upgrade this morning, some email users may be receiving a request to enter their password in Outlook. To correct this, you will need to use secure login to the email. Webmail is working normally and you can access that as usual.
07/07/19 21:00 to 01:00 EDT: [Resolved]
Network Equipment Updates: During this maintenance window you may witness potential brief periods of increased latency and/or packet loss. We are also rebooting servers during this window which will result websites becoming unresponsive very briefly.
We will post any notices from our providers if there is any issue. For your convenience, a list of status pages or information pages are listed below.
Spam filter service
Premium Mailbox provider
Domain name provider