View this page "Useful Links"

[Patrick Bennett]

I've begun a page of useful links for The Medical Manager Users.
Please email me any suggestions you have to add to the page.

Click on http://groups.google.com/group/medmanusers/web/null - or copy
& paste it into your browser's address bar if that doesn't work.

-Patrick

[DAW]

Very Good, thanks.

I was one of the original MedMgr dealers, did about 150 installs in
the San Diego Area before selling the company. Since then I have been
doing some independent support in Oklahoma and remote support in
Washington State and In San Diego. It seems that Sage is trying to
kill the classic MedMgr product line, which is sad because it is so
flexible and well designed.

Getting any good information, from a support point of view, is almost
impossible. I know, because some of my former employees work for Sage
and they can't get any support related to the classic product.

DAW/ou1954

On Feb 8, 7:06 pm, Patrick Bennett <patr...@pebcomputing.com> wrote:
> I've begun a page of useful links for The Medical Manager Users.
> Please email me any suggestions you have to add to the page.
>

> Click onhttp://groups.google.com/group/medmanusers/web/null- or copy

[Nick Klinkenberg]

From Nick Klinkenberg:

thanks, Pat.

I believe Sage is trying to end the life of the classic medical manager but
in the

process are becoming far more inept at anything.

Any big corporation has shoddy support as compared to what it can be...and
Sage is no exception..

kind of like the artist that can draw everything but a salary...

[pgon...@pscripts.biz]

DAW:
I am a former SAGE employee. I was recently laid off in the last
nationwide round. Since then I also have been doing independent
support for the Medical Manager but not your kind of support. I am
running a custom Medical Manager programming business for myself. Sage
still thinks they can get away with $1200 report at $150 per hour.
They're crazy.

Hopefully we can all stick together and help the classic MedMgr sites
in the process. If you or any of your sites need custom Medical
Manager programs written or modified, let me know. You can reach me at
www.pscripts.biz.

> > Click onhttp://groups.google.com/group/medmanusers/web/null-or copy

> > & paste it into your browser's address bar if that doesn't work.
>

> >      -Patrick- Hide quoted text -
>
> - Show quoted text -

[Don Williams]

At 12:44 PM 3/10/2009, Nick Klinkenberg wrote:

I believe Sage is trying to end the life of the classic medical manager but in the process are becoming far more inept at anything.

Any big corporation has shoddy support as compared to what it can be...and Sage is no exception..  kind of like the artist that can draw everything but a salary...

I was a MedMgr dealer, relatively large (150 installs) and later worked for the corporation before becoming fed up and going independent.

I have to agree that most larger software companies are poor at support, and Sage is making things worse by laying off folks, thus decreasing sales and causing clients to change to other software, and thus requiring more layoffs.

I had an interesting experience with Symantec this past week.  After trying to get some info on the current status of Partition Magic, and going various routes, I got absolutely no where.  I do believe they are planning on sun-setting that product, but that's not clear.

I then decided to take a look at Acronis Disk Director suite 10 and got info right away, got some extensive support from sales, got a nice long chat session from a lady who didn't know the product as well as I did after just visiting their website, and then got a tip from sales on where to get the product for $10 less than list price.  I bought the product, solved my problem, and did it all in a couple of hours from start to end. 

Symantec finally responded with an email but by then the problem was settled.  I don't think they care.

Microsoft has been very kind to me recently.  I have had free support for the past 6 months, and if I don't respond to one of their messages within about a week, I get a follow-up email asking how things are going.  That's a bit turnaround for them.

Anyhow, I am re-doing my support system here and have licensed, developmental, not-for-resale versions of SCO OSR 5.0.5, 5.0.6, 5.0.7, and 6.0.  I like the features of version 6.0 but have heard that MedMgr may not run on it.  I keep, on this system, not only Windows versions of MedMgr, but on the Unix side I keep V8.12, V9.20, and some version of 10.xx.  I have, for now, removed Unix to re-arrange the system, and would like to install OSR 6.0, but have concerns that it may not support MedMgr in any version.

Any comments or experience anyone wants to share?

Regards,

DAW/0U1954

Don Williams
Spectrum Data Systems
909 Kelsi Drive
Moore, OK 73160-0703
Computer Systems Design and Support
Medical Manager Conversions and Hospital downloads
Data Merge Design and Programming
Email                              SD...@cox.net
Phone, FAX, Voice Mail  (405) 735-9905
PCS                                (858) 352-8930

[Don Williams]

At 12:53 PM 3/10/2009, you wrote:

DAW:
I am a former SAGE employee. I was recently laid off in the last
nationwide round. Since then I also have been doing independent
support for the Medical Manager but not your kind of support. I am
running a custom Medical Manager programming business for myself. Sage
still thinks they can get away with $1200 report at $150 per hour.
They're crazy.

Hopefully we can all stick together and help the classic MedMgr sites
in the process. If you or any of your sites need custom Medical
Manager programs written or modified, let me know. You can reach me at
www.pscripts.biz .

Looks like we are all in the same boat.  I have thousands of hours of DML programming experience, having attended all the DML sessions in Alachua in the olden days, and then doing a lot of DML work for my clients and then for Specialized Systems, Healtheon, and whomever owned the product from time to time. 

So, maybe we can all stick together and do independent support in our own geographic areas.

I do agree that Sage is going to kill the classic product, which I first sold as V4.A8 as I recall.  It ran on Concurrent DOS which was a really neat multi-user operating system.  I think Mickey had, at one point, about a 54 user system running for a Florida client, on Concurrent DOS, later marketed by Concurrent Controls as Multi-User DOS. 

I did the first Unix field install, V5.9 which was a Unix re-write of V5.2, on an NCR Tower and have sold and installed every version since then.   I would guess that the current Sage employees have little or no capability to deal with any of the classic versions on Unix of any flavor. 

Fred and others have suggested some sort of attempt to get MedMgr into the public domain but I am sure that will never happen.  I have a vague notion that it might be possible for some group to make a deal to do support for the classic product, perhaps even obtain the license for it on a royalty basis.  I have never approached anyone there on that basis, and suspect there is no one there who could even deal with that concept.

Any thoughts on that?

DAW

On Mar 10, 1:39 pm, DAW <dwill...@cox.net> wrote:
> Very Good, thanks.
>
> I was one of the original MedMgr dealers, did about 150 installs in
> the San Diego Area before selling the company.  Since then I have been
> doing some independent support in Oklahoma and remote support in
> Washington State and In San Diego.  It seems that Sage is trying to
> kill the classic MedMgr product line, which is sad because it is so
> flexible and well designed.
>
> Getting any good information, from a support point of view, is almost
> impossible.  I know, because some of my former employees work for Sage
> and they can't get any support related to the classic product.
>
> DAW/ou1954
>
> On Feb 8, 7:06 pm, Patrick Bennett <patr...@pebcomputing.com> wrote:
>
>
>
> > I've begun a page of useful links for The Medical Manager Users.
> > Please email me any suggestions you have to add to the page.
>

> > Click on http://groups.google.com/group/medmanusers/web/null-or copy

> > & paste it into your browser's address bar if that doesn't work.
>
> >     -Patrick- Hide quoted text -
>
> - Show quoted text -

Don Williams

[Nick Klinkenberg]

Hello Don,

 

Our foray with SCO UNIX  6 included one Medical Manager I-03 v10.10

 

it has been running successfully for about 40 months with no issues we have detected...however

 

we did not use v 6 again after learning they may be issues with it...

 

with v 8.12 and v9.1.x, v9.2x and v9.3x  all are running on v5.0.5 or 5.o.6 or 5.o.7

 

Microsoft is starting to understand they are not invulnerable...and hence the service is better

 

Toshiba service is great...

 

even Dell for servers has gotten better

 

hope this blurb about v 6 of unix was of some beneifit

 

Nick Klinkenberg

 

 

-----Original Message-----
From: medma...@googlegroups.com [mailto:medma...@googlegroups.com]On Behalf Of Don Williams
Sent: Tuesday, March 10, 2009 3:04 PM
To: medma...@googlegroups.com
Subject: [medmanusers] Re: View this page "Useful Links"

[Don Williams]

Thanks Nick-

At 07:31 AM 3/11/2009, you wrote:

Hello Don,
 
Our foray with SCO UNIX  6 included one Medical Manager I-03 v10.10 it has been running successfully for about 40 months with no issues we have detected...however
we did not use v 6 again after learning they may be issues with it...

I heard that about V6.0 

with v8.12 and v9.1.x, v9.2x and v9.3x  all are running on v5.0.5 or 5.0.6 or 5.0.7

Since I keep 8.12, 9.20 and 10.xx on this system I think I will put up OSR 5.0.7.  I only want to do this once and this seems to be the best approach for my needs.  I have already taken 5.0.5 off the system to get some room on my Windows C: drive [Side comment- all versions of OSR prior to V6.0 have to boot from within the first 1024 virtual cylinders, and that limited my drive C: to around 8 Gb, far too small as Windows versions kept getting bigger.  Not even Microsoft could help there so I got the Acronis Disk Director Suite and removed the Unix Boot/Root section from my first drive.]  I can now install Unix on another drive.  All my drives are large except for the first one which is still hanging on after some 10 years.

As another side comment, the Acronis folks seem to have their act together, I got zilch from Symantec when trying to find out about Partition Magic's current features.  If you ever need to put together a system for multi-boot purposes, have a look at Acronis. 

If anyone dealt with SCO in the olden days you may have ran across Bela Lubkin.  He got out about 5-6 years ago so I have no really good support person there any more.  I think he still posts to usenet from time to time, but I haven't seen any of his posts lately. 

Microsoft is starting to understand they are not invulnerable...and hence the service is better

I surely have noticed that.

Toshiba service is great...
 
even Dell for servers has gotten better

No experience with either of them, however the guy I got to help a former client in San Diego says Dell is not good, but of course he wants to sell them a new set of PC's.  The practice in question is one I inherited after it had been up for several years.  They run PC's on a network and have Win XP Home edition installed. The consultant in SD says that only the Prof edition will run on a network. 

hope this blurb about v 6 of unix was of some benefit

Absolutely, it was what I had been told but from a somewhat unreliable source, who gave me a very confusing response, that's the guy in San Diego.*

I do keep a couple of Windows Versions of MedMgr up so I can do support until I get around to re-installing Unix- not a small task because I have all the Unix files and Med programs parked up on a couple of SCSI drives, and will have to run Divvy for each of them and run it perfectly.  Not the first time but it's a bothersome thing.

Nick Klinkenberg

*For anyone not following all of this, I moved away from San Diego a couple of years ago and the client needed some on-site support in connection with a move.  After weeks of posting and searching I found a guy who said he would do the job.  He sounded good at the beginning but whenever a problem came up he blamed it on someone else or something beyond his responsibility.  I think we all know that the successful (former) MedMgr dealers didn't blame any one, they just took care of their clients.  With respect to Sage I get the feeling that their solution to anything is to sell an upgrade to their new exotic system, which I now know takes an incredible amount of on-site training to bring on line. 

DAW