Looking for hourly support ASAP (Atlanta area physician)

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Susan Parker

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Dec 29, 2009, 9:16:25 AM12/29/09
to The Medical Manager Users
My former employer is in need of hourly support, does not have a
support contract. It is possible the system has crashed. The new
office manager was attempting to run a daily close when he encountered
a file lock in the daily file. Shut down was run several times as
well as cleanlog. Still cannot run daily close. I had gone into
office to see if I could help, but was not able to resolve the
problem. System wide rebuild was attempted. I ran a file diag in
the toolbox and encountered:

End of record error in the activity file. There was a fatal error 6 in
the patient file as well as the file lock in the daily file. He has
not been able to close for several days.

If anyone can offer a reasonable hourly rate for a small practice,
please call Kevin @ 404-401-8003.

Thanks so much,

Susan Parker
Former employee of Perimeter Primary Care.
My # is 404-647-9317

Patrick Bennett

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Dec 29, 2009, 5:49:23 PM12/29/09
to medma...@googlegroups.com
Re-posting. Wasn't sure that it made it to the list.

-Patrick

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