[MT-L] Undo Discharges

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Tammy McLean

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Aug 21, 2012, 11:49:08 AM8/21/12
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Good Morning,

 

We have an ongoing issue in our facility, and we seem to have hit an impasse with nursing.  I was hoping to get some input from other facilities to see how you are handling these issues and if you have the same processes in place.  In the event that a patient is departed in error in the EDM, who do you give access to the ADM options to “UNDO” a discharge?  We currently only allow the IS staff to UNDO a Discharge.  Due to the fact that this process has several steps involved and not handled correctly you could potentially remove the patient completely.   My other thought on not giving this out to just anyone, is there is a particular sequence of events that occur in the admitting module, based on what the problem is.  For instance, if you made the patient an inpatient and they should have been an Observation, there is a different process to handle that correction.  My fear is that this UNDO ability will get used for many other things that it should not be used for.  During our initial install and thru several other installs, I remember being told from various Meditech staffers, do not give out this access without understanding what the consequences are.

 

We are a Magic 5.64 facility, and would appreciate any input from others who have met this same resistance.

 

 

hrhlogo1

Houlton Regional Hospital
Tammy McLean
Director Information Systems
ta...@houltonregional.org

20 Hartford Street
Houlton, ME 04730

tel:
207-532-0923 cid:image003.gif@01C821E6.455656A0
fax: 207-532-4091
www.houltonregional.org

 

 

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DOUG HOGUE

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Aug 21, 2012, 11:53:08 AM8/21/12
to Tammy McLean, medit...@mtusers.com

You used to be able to take out the date and time in the enter edit departure routine in admissions and this would undo the departure.

Thanks Doug


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Rhonda McKissick

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Aug 21, 2012, 11:56:21 AM8/21/12
to Tammy McLean, medit...@mtusers.com

Our Registration staff have access in the ADM Module to undo the discharge from ED, All they have to do is take out the date of discharge to undo and the nurse can continue documenting on them.

 

Thanks

Rhonda

 

From: Tammy McLean [mailto:ta...@houltonregional.org]
Sent: Tuesday, August 21, 2012 10:49 AM
To: medit...@mtusers.com
Subject: [MT-L] Undo Discharges

 

Good Morning,

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Julie Carlson

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Aug 21, 2012, 11:59:37 AM8/21/12
to Tammy McLean, medit...@mtusers.com

If you remove the Departure Date in the Enter/Edit Emergency Room Departure routine, you are immediately presented with a Yes/No Confirmation popup that asks if you want to Undo the ER Departure, so I believe it’s really the same process (Magic 5.64).

 

Julie Carlson 

Senior Information Systems Analyst

CASCADE VALLEY HOSPITAL AND CLINICS

Close to Home. Close to Heart.

330 S Stillaguamish Ave, Arlington, WA  98223-1603

tel. (360)618-7866

fax (360)618-7657

cell (425)220-2286

www.cascadevalley.org

 

From: meditech-...@mtusers.com [mailto:meditech-...@mtusers.com] On Behalf Of DOUG HOGUE
Sent: Tuesday, August 21, 2012 8:53
To: Tammy McLean; medit...@mtusers.com
Subject: Re: [MT-L] Undo Discharges

 

You used to be able to take out the date and time in the enter edit departure routine in admissions and this would undo the departure.

Thanks Doug

 

From: meditech-...@mtusers.com [mailto:meditech-...@mtusers.com] On Behalf Of Tammy McLean
Sent: Tuesday, August 21, 2012 11:49 AM
To: medit...@mtusers.com
Subject: [MT-L] Undo Discharges

 

Good Morning,

 

We have an ongoing issue in our facility, and we seem to have hit an impasse with nursing.  I was hoping to get some input from other facilities to see how you are handling these issues and if you have the same processes in place.  In the event that a patient is departed in error in the EDM, who do you give access to the ADM options to “UNDO” a discharge?  We currently only allow the IS staff to UNDO a Discharge.  Due to the fact that this process has several steps involved and not handled correctly you could potentially remove the patient completely.   My other thought on not giving this out to just anyone, is there is a particular sequence of events that occur in the admitting module, based on what the problem is.  For instance, if you made the patient an inpatient and they should have been an Observation, there is a different process to handle that correction.  My fear is that this UNDO ability will get used for many other things that it should not be used for.  During our initial install and thru several other installs, I remember being told from various Meditech staffers, do not give out this access without understanding what the consequences are.

 

We are a Magic 5.64 facility, and would appreciate any input from others who have met this same resistance.

 

 

hrhlogo1

Houlton Regional Hospital
Tammy McLean
Director Information Systems
ta...@houltonregional.org

20 Hartford Street
Houlton, ME 04730

tel:
207-532-0923 cid:image003.gif@01C821E6.455656A0
fax: 207-532-4091
www.houltonregional.org

 

 

CONFIDENTIALITY NOTICE: This e-mail and any files transmitted with it are confidential and may contain health information protected by law. Any unauthorized use or disclosure is strictly prohibited. If you are not the intended recipient, please notify the sender by return email, delete this email, and destroy any copies. Please note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Houlton Regional Hospital. The recipient should check this e-mail and any attachments for the presence of viruses. Houlton Regional Hospital accepts no liability for any damage caused by any virus transmitted by this e-mail.

 

 

 

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The preceding message, including all attachments, is intended only for the addressee(s) and may contain information that is privileged and confidential. If you are not the intended recipient, do not read, copy, retain or disseminate this message or any attachment. If you have received this message in error, please notify the sender immediately and delete all copies of the message and attachment. Neither the transmission of this message or any attachment, nor any error in transmission or misdelivery shall constitute waiver of any applicable legal privilege.
____________________________________________________________

Important news about our email communications
Hancock Regional Hospital has implemented a revised policy for secure email. To learn more about this policy, please click on the link below.
ZixCorp User Awareness


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