[MEDITECH-L] Label skipping problem after meditech 5.54 upgrade

[Yujie Goodman]

We just upgraded from magic 4.9 to magic 5.54. Admission labels start
skipping labels. It will print one label and skip one label and print 5
labels and skip one and so on so forth. It doesn't have specific pattern.
It all depends on how many you print. The label printers that we have
trouble with are JJWILD 1062. We can't figure out what's causing it. We
submit a task to Meditech and we will need to wait at least 28 days before
they can look at it.

Any ideas would be appreciated!

Thanks,

Yujie Goodman

Information System

Hunt Memorial Hospital District/

Hunt Regional Medical Center

Tel: 903-408-1808

Fax: 903-408-1883

[Paul Goedicke]

I can't remember the exact version when they did it, but Meditech added a setting that asks whether or not to print a blank label between patients, and there is another field of After Label Advance Label that if attached to label components with kick out and extra label. Check your Label Format dictionary for those settings.

Paul Goedicke
Clinical Analyst III
Jackson County Memorial Hospital
1200 E. Pecan Street
Altus, OK 73521
Phone (580) 477-7485
Fax (580) 477-7366
paulgo...@jcmh.com

"Experience is what you get when you were expecting something else."

Thanks,

Yujie Goodman

Information System

Hunt Memorial Hospital District/

Hunt Regional Medical Center

Tel: 903-408-1808

Fax: 903-408-1883

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