[MEDITECH-L] LAB Labels not Printing

[Kimball, Cristina]

To All:
We are in the process of testing Magic 5.6.3 and we're having problems of lab labels not printing for orders entered in OE. We had the same problem when the order was entered in LAB but MEDITECH rebuilt our labels and that resolved the issue.
Has anyone encountered this problem? If so, what was the cause of it and how was it resolved? I am still waiting to hear from MEDITECH. Thanks in advance.

Cristina C. Kimball, BSN, RN
Manager, Clinical Informatics
Pacific Alliance Medical Center
711 W. College St.
Ste 388
Los Angeles, Ca 90012
Ph: (213) 437-4214
Fax: (213) 617-9203
Email: Cristina...@pamc.net
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[Peyjam, Fariborz]

We are in the process of upgrading to Magic 5.63. I had the same issue.
I have to re-file my label formats to get them to print. That goes with
OE order rules as well.

Fariborz Peyjam
Project Manager - Clinical Applications
Mount Sinai Health Systems
Chicago, Illinois
Phone: (773) 257-5257
Fax: (773) 257-5145
email: pe...@sinai.org

[Julie Matheson]

Two things come to mind OE Background Job and LIS Device Dictionary have you
checked these?

-----Original Message-----
From: meditech-...@mtusers.com [mailto:meditech-...@mtusers.com]
On Behalf Of Kimball, Cristina
Sent: Thursday, November 05, 2009 12:07 PM
To: medit...@mtusers.com
Subject: [MEDITECH-L] LAB Labels not Printing

[Kimball, Cristina]

To All,
I figured it out. The 1st thing I checked was the LIS Device dictionary but I didn't actually go in all the way. I stopped short on the look-up and saw the Y on the Active column and there goes my email. Anyway, I just rechecked it and went all the way to the Device dict and I saw that the field where you define the device name is not the correct one. Duh!
Anyway, I appreciate your help.

PS:
I hope I don't get charged for all the trouble. lol

Cristina C. Kimball, BSN, RN
Manager, Clinical Informatics
Pacific Alliance Medical Center
711 W. College St.
Ste 388
Los Angeles, Ca 90012
Ph: (213) 437-4214
Fax: (213) 617-9203
Email: Cristina...@pamc.net

This electronic message is intended only for the individual or entity to which it is addressed and may contain information that is confidential and protected by law. If you are not the intended recipient of this e-mail, you are cautioned that use of its contents in any way is prohibited and may be unlawful. If you have received this communication in error, please destroy it and notify the sender immediately by e-mail.