[MT-L] Miscellaneous test billing in LAB

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Diekhans,Kelsy

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Apr 21, 2016, 10:41:31 PM4/21/16
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I’m looking for a better way to handle the way we bill for tests that are not built in our lab module due to infrequent use.   If an order comes in that is not in our test dictionary, Lab will order a “miscellaneous test”, which includes a query for the CPT and charge.  Each day, I pull the previous day’s miscellaneous test report.  Using the View B/AR Procedure dictionary, I search by CPT and find a code that is closest to the price needed.  I then add that procedure to the patient’s account in B/AR. 


The problem is sometimes there isn’t a perfect match in B/AR so the name may not reflect the actual lab test.  I could request a new bill code from our chargemaster, but that might take a few days, which will post a late charge on the account AND the charge might never be needed again, depending on the rarity of the test.


Does anyone have a better process to bill these tests?

 

Thanks,

 

Kelsy Diekhans

Lab Information Systems Coordinator

Benefis Health System

Great Falls, MT

(406) 455-5456

 

Stephanie Alford

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Apr 22, 2016, 10:37:49 AM4/22/16
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Kelsy –

 

We have a MISC lab procedure in the BAR procedure dictionary.  The billing code for that matches the billing code in LAB.  When that is ordered, it is fixed in BAR to have the appropriate CPT code and price that we obtain from the reference lab.  That is done within 1-2 days of the draw.

 

 


Stephanie Alford
MIS Project Coordinator
Information Systems

Peterson Regional Medical Center
551 Hill Country Drive, Kerrville, Texas 78028
o: 830-258-7572
f: 830-258-7321
sal...@petersonrmc.com


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Julia Carter

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Apr 22, 2016, 12:12:17 PM4/22/16
to Stephanie Alford, medit...@mtusers.com

That’s typically what I’ve seen in other facilities.  I make sure that the claim check zPR BL LIST (this one is MAGIC, but I’ve used similar checks in other versions) is set up on reimbursement management rules and claims in order to hold the account in UB until charges (misc Lab in this case) are completed correctly.  (Adding the check to rules and claims is a two-step process to insure that if it’s overridden in one area, it’s caught in the next one.) 

 

I also have a BAR selection report built with the BAR procedure number(s) that auto compiles monthly. 

 

At some hospitals, this is then sent to the Lab to review for volume.  If a misc test is used X number of times in XX days, the Lab requests a new procedure code for the CDM and enters it in their billing dictionary.  This process has been extremely helpful to make sure all Lab staff are notified of the new charge.  I was recently able to identify two users who still used MISC for a charge added 30 days prior, so they were retrained.  It’s a great QA tool. 

 

A lot depends on which reference Lab you’re using – sometimes the specific test and charge isn’t known for several weeks, which I don’t think is acceptable, but  . . . this is why accounts are held in UB, not dropping the claim to begin aging before it’s actually been sent to the payer.

 

At my current site, the long-term plans are to use custom select fields in the Biller Work Queue to separate this type of check for each department, then train specific users on the Biller Work Queue functionality, and have the charging department be responsible for revenue integrity.   

 

julia carter, cpar
Senior Management Consultant
Phone 229.891.6668
Jacobus Consulting, Inc.    |   Achieve What Matters Most™


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Jane Tye

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Apr 22, 2016, 1:00:50 PM4/22/16
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We set every test up in Meditech in lab and bar. From our lab stand point that is the only way it should be handled in that we enter all results into Meditech, results show in the patients EMR with correct test EMR ID and do not send out the printed results from out Reference lab.  We are also interfaced with our reference lab. We e-mail BAR and let them know the CPT code, test description and price to set up the procedure, along with the account it is going to be on. In some cases they put the account on hold so a claim may not drop until they take the hold off of it. This may not be the best approach but seems to work for the most part.
Thanks
Jane Tye
-----Original Message-----
From: Meditech-l [mailto:meditech-...@mtusers.com] On Behalf Of Stephanie Alford

Julia Carter

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Apr 22, 2016, 1:16:46 PM4/22/16
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I love this, Jane!  I think it’s the best practice, and the interface with the ref lab is great.  I just don’t know if all hospitals can do that. 

 

julia carter, cpar
Senior Management Consultant
Phone 229.891.6668
Jacobus Consulting, Inc.    |   Achieve What Matters Most™

 

Alicia Holt Poznanovich

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Apr 23, 2016, 8:25:09 AM4/23/16
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Our process is similar – order MISC test with test information.  We actually request billing to place the account on hold if it is outpatient or discharges; otherwise, our chargemaster can usually get the bill code out in time.  It does happen on occasion that the test is not used very frequently, but in my experience, once you have a request for a test from a doctor on staff, they usually request it again.  Things are a little different for outpatients…

 

 

Alicia Poznanovich

LIS Coordinator/CLS

Salinas Valley Memorial Hospital

apozna...@svmh.com

(831)755-0756 ext 1258

 

 

 

From: Diekhans,Kelsy [mailto:KelsyD...@benefis.org]
Sent: Thursday, April 21, 2016 9:40 AM
To: medit...@mtusers.com
Subject: [MT-L] Miscellaneous test billing in LAB

 

I’m looking for a better way to handle the way we bill for tests that are not built in our lab module due to infrequent use.   If an order comes in that is not in our test dictionary, Lab will order a “miscellaneous test”, which includes a query for the CPT and charge.  Each day, I pull the previous day’s miscellaneous test report.  Using the View B/AR Procedure dictionary, I search by CPT and find a code that is closest to the price needed.  I then add that procedure to the patient’s account in B/AR. 

CONFIDENTIALITY NOTICE: This message and any included attachments are from Salinas Valley Memorial Healthcare System and are intended only for the addressee. The information contained in this message is confidential and may constitute inside or non-public information under international, federal, or state securities laws. Unauthorized forwarding, printing, copying, distribution, or use of such information is strictly prohibited and may be unlawful. If you are not the addressee, please promptly delete this message and notify the sender of the delivery error by e-mail or you may call Salinas Valley Memorial Healthcare System's Privacy Officer in Salinas, California, U.S.A. at (+1) (831) 755-0751.

Paul P. Assam

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Apr 25, 2016, 4:17:57 PM4/25/16
to Diekhans,Kelsy, medit...@mtusers.com

HI Kelsey,

We use generic bill codes to submit a miscellaneous test charge. The bill codes are built for the different departments and or charge category. We added a CDS to the bill codes to capture the CPT codes. We scheduled a report to compile the previous days miscellaneous test orders then manually enter the charges.

 

 

Paul Assam, MT ASCP

Holy Cross Hospital, Inc.

Laboratory Services

Phone: (954) 958-4871

Email: paul....@holy-cross.com

From: Meditech-l [mailto:meditech-...@mtusers.com] On Behalf Of Diekhans,Kelsy
Sent: Thursday, April 21, 2016 12:40 PM
To: medit...@mtusers.com
Subject: [MT-L] Miscellaneous test billing in LAB

 

I’m looking for a better way to handle the way we bill for tests that are not built in our lab module due to infrequent use.   If an order comes in that is not in our test dictionary, Lab will order a “miscellaneous test”, which includes a query for the CPT and charge.  Each day, I pull the previous day’s miscellaneous test report.  Using the View B/AR Procedure dictionary, I search by CPT and find a code that is closest to the price needed.  I then add that procedure to the patient’s account in B/AR. 


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