[MT-L] Shift F9 Function does not work!
Bader, Vivian
We have a user that has been unable to utilize the Shift F9 function in Meditech on her pc. She is able to do this when logged into other pc’s. We have swapped out her keyboard, reinstalled Meditech.
Has this happened to anyone else? If so, how did you resolve?
Thanks,
Vivian Bader
Information Technology, System Analyst
Memorial Hospital
4500 Memorial Drive
Belleville, IL 62220
Cason, Tina
Please post as this is happening to me. I can’t use any of the Ctl F keys while writing NPR reports and I also have a new keyboard.
Thanks!
Tina Cason
Financial Systems Analyst
Lake Regional Health System
Hospital Information Services
54 Hospital Drive | Osage Beach, MO 65065
Phone: 573-302-3255
Fax: 573-348-8122
tca...@lakeregional.com
www.lakeregional.com
Our Mission: Provide Exceptional Health Care
Julia Carter
Are you connecting directly into Meditech, installed locally? Or are you using Citrix or a VPN connection?
julia carter, cpar
Senior Management Consultant
Phone 229.891.6668
Jacobus Consulting, Inc. | Achieve What Matters Most™
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Cason, Tina
Yes, I am connecting locally
Tina Cason
Financial Systems Analyst
Lake Regional Health System
Hospital Information Services
54 Hospital Drive | Osage Beach, MO 65065
Phone: 573-302-3255
Fax: 573-348-8122
tca...@lakeregional.com
www.lakeregional.com
Our Mission: Provide Exceptional Health Care
Bader, Vivian
We are as well!
Vivian Bader
Information Technology, System Analyst
Memorial Hospital
4500 Memorial Drive
Belleville, IL 62220
Christopherson, Kevin - Information Systems
Make sure you do not have any other applications, hardware or software [recently] installed on the computer that may have “hotkeys” assigned to the “F__” keys. If they do, the keys will not work as you are accustomed to them working in Meditech.
Kevin Christopherson
Reporting Analyst, Information Services
Northfield Hospital & Clinics
From: Meditech-l [mailto:meditech-...@mtusers.com]
On Behalf Of Cason, Tina
Sent: Tuesday, August 18, 2015 9:40 AM
BillieJo Hodlin
Bader, Vivian
Thanks to everyone who responded!
For our particular keyboard, we found that the windows, shift, F9 in that order worked!
ThanksJ
Vivian Bader
Information Technology, System Analyst
Memorial Hospital
4500 Memorial Drive
Belleville, IL 62220
From: Bader, Vivian
Sent: Tuesday, August 18, 2015 9:25 AM
To: Meditech L (medit...@mtusers.com)
Cc: Mertens, Mary
Subject: Shift F9 Function does not work!
We have a user that has been unable to utilize the Shift F9 function in Meditech on her pc. She is able to do this when logged into other pc’s. We have swapped out her keyboard, reinstalled Meditech.
Has this happened to anyone else? If so, how did you resolve?
Thanks,
Vivian Bader
Information Technology, System Analyst
Memorial Hospital
4500 Memorial Drive
Belleville, IL 62220
Lilit Ovanisyan
Does this user have Snagit installed? I had this issue with the F9 key and F2 when using NPR in CS MT. It was resolved when I reassigned the F9/F2 keys in the settings of Snagit.
Lilit Ovanisyan
Clinical Informatics, RN, BSN
Fresno Surgical Hospital
Robert Conn
I have found that on my laptop I have to use Crtl + F9+ Windows key.
Robert Conn RN | Leidos
Senior Consultant |Meditech Practice| Leidos Health
mobile: 832-746-1075
rober...@leidoshealth.com |
leidoshealth.com
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From: Meditech-l [mailto:meditech-...@mtusers.com]
On Behalf Of Bader, Vivian
Sent: Tuesday, August 18, 2015 8:25 AM
To: Meditech L (medit...@mtusers.com)
Cc: Mertens, Mary
Subject: [MT-L] Shift F9 Function does not work!
We have a user that has been unable to utilize the Shift F9 function in Meditech on her pc. She is able to do this when logged into other pc’s. We have swapped out her keyboard, reinstalled Meditech.
Mertens, Mary
Thanks—but that didn’t work.
Mary M
Mertens, Mary
Thanks—I don’t have Dragon installed on my PC.
Mary M
Weinand, Donna
We found out when we went to WIN7 that we needed an additional file in order for this to work in WIN7.
We do not have any issues with XP machines.
Are they Windows or XP machines?
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Donna Weinand Sr. Systems Development Analyst Ascension Information Services t: 410.368.2642 |
“One Mission. One Integrated Ministry. One Ascension.”
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This email message and any accompanying data or files is confidential and may contain privileged information intended only for the named recipient(s). If you are not the intended recipient(s), you are hereby notified that the dissemination, distribution, and or copying of this message is strictly prohibited. If you receive this message in error, or are not the named recipient(s), please notify the sender at the email address above, delete this email from your computer, and destroy any copies in any form immediately. Receipt by anyone other than the named recipient(s) is not a waiver of any attorney-client, work product, or other applicable privilege.
Weinand, Donna
Nice! Good to know as well. Thank you!
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Donna Weinand Sr. Systems Development Analyst Ascension Information Services t: 410.368.2642 |
“One Mission. One Integrated Ministry. One Ascension.”
From: Mertens, Mary [mailto:MMer...@memhosp.com]
Sent: Thursday, August 20, 2015 10:25 AM
To: Weinand, Donna; 'Robert Conn'; Bader, Vivian; Meditech L (medit...@mtusers.com)
Subject: RE: Shift F9 Function does not work!
These are Windows machines and we found out later that it was because we had a hotkey set in SnagIt to Shift F9. We changed it and problem solved.
Thanks, Mary M
Mertens, Mary
These are Windows machines and we found out later that it was because we had a hotkey set in SnagIt to Shift F9. We changed it and problem solved.
Thanks, Mary M
From: Weinand, Donna [mailto:Donna....@stagnes.org]
Sent: Thursday, August 20, 2015 9:20 AM