vpn server not working

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Jake Chen

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Jun 20, 2013, 8:13:12 AM6/20/13
to it-helpdesk, admin-...@medeolinx.com, Scott LeFevre
Scott/Himalaya,

The openVPN server stopped working. The connection timed out. The last time this was last checked was 2-3 days ago. Peter is coming to China to work with me now. Please make sure to restore the functionality, or I'm unable to log on to our system!!!

Also, what's been changed in the latest update? 

Jake

Scott LeFevre

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Jun 20, 2013, 10:30:06 AM6/20/13
to Jake Chen, it-helpdesk, admin-...@medeolinx.com
Jake,

I just checked the vpn connection and it is working in the states.  Can you switch to a different port and see if that works.  Try port 7, 8, or 322.

If one of the other ports work, this will likely turn into a cat and mouse game.

Scott LeFevre
Medeolinx, LLC
"We make drug discovery easier."
www.medeolinx.com

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Jake Chen

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Jun 20, 2013, 11:20:40 AM6/20/13
to Scott LeFevre, Jake Chen, it-helpdesk, admin-...@medeolinx.com
i need instructions. this seems to be carrier or city specific. when I was in  Nanjin or Beijing, it was okay.


-Jake
Sent from my Mobile Phone 

Jake Chen

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Jun 20, 2013, 1:00:41 PM6/20/13
to s.le...@medeolinx.com, it-helpdesk, admin-...@medeolinx.com

Hi Scott,

I resolved this problem. It turned out that I was using the old openVPN conf fie prior to Shen rebuilding my openvpn profile. Once I used the right version, it worked on my laptop.

 

I don’t know what happened to the vpn access on my cell phone earlier. I am now able to access our computers remotely, too.

 

Good that your previous solution still works. It’s not too bad in this sense.

 

Jake

 

From: Scott LeFevre [mailto:s.le...@medeolinx.com]
Sent: Thursday, June 20, 2013 10:30 AM
To: Jake Chen
Cc: it-helpdesk; admin-...@medeolinx.com
Subject: Re: vpn server not working

 

Jake,

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