RE: Server Performance Warning for BIOKDD.ORG

[Jake Chen]

Hi Ragini,

It seems that we must resolve the hostmonster space usage issue for our
hosted postgres. They don't want us to use more than 3GB of space there, and
therefore, we must find an alternative local postgreSQL database, or else we
risk losing our entire hostmonster account.

Gabriel and Himalaya,

Could you please find alternative local database hosting solutions on one of
our VM ASAP for Ragini?

Jake

-----Original Message-----
From: t...@hostmonster.com [mailto:t...@hostmonster.com]
Sent: Wednesday, August 7, 2013 12:17 AM
To: Chen, Jake
Subject: Server Performance Warning for BIOKDD.ORG

Dear Jake:

It has come to our attention that your site is using an excessive amount of
PostgreSQL resources on your HostMonster account. This is causing
performance problems on your website as well as for other customers that are
on this server. It can cause our servers to crash and cause additional
downtime.

Our research shows that server performance degrades when the PostgreSQL
usage is 3 GB on a single account. In order to ensure optimal performance
for your account and the others in your shared hosting environment, we
request that you reduce the PostgreSQL usage on your account to under these
limits by 08/20/2013.

Your account information:
Total PostgreSQL Database Size: 4602.23 MB

We do understand that these databases may be old or unused. There are
programs/scripts that will create these automatically.
After removing some of the PostgreSQL content you may request a rescan of
the account. If you need assistance with removing content or to help
troubleshoot the reason for this problem we will be happy to assist you in
this process.

Proper maintenance of your account will ensure the best performance for your
website. If you are unable to comply with these requests your account will
be automatically deactivated by 08/20/2013 to maintain proper server
performance. Thank you for your help in resolving this issue.


Per conditions stated in the Terms of Service
(http://www.hostmonster.com/cgi/terms), this issue needs to be resolved:
7.02. HostMonster employs complex mechanisms to protect its Subscribers and
systems from abuse. HostMonster's offering of "unlimited" services is not
intended to allow the actions of a single or few Subscribers to unfairly or
adversely impact the experience of other Subscribers. ... However, in order
to ensure a consistent and quality experience for all Subscribers,
HostMonster does place automated safeguards to protect against any one site
growing too quickly and adversely impacting the system until HostMonster can
evaluate said sites resource needs.


Terms of Service Compliance Department
1958 South 950 East
Provo, UT 84606
Phone line: (866) 573-HOST Option 5 | Fax line: 801-765-1992

[Gabriel Goncalves]

Hi Jake,

I am not sure what we requirements we would need or what prices are good. 

However, I found this (there is afree version, a basic at $9/months, and higher costs)

https://postgres.heroku.com/pricing

This says that the strorage space is 1 terabyte. 

Gabriel

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