Adobe Acrobat Pro Dc Mobile App

[Leanne Wittlin]

Buteverytime, also with auto-rotate disabled (which I do not want to have set up that way as a default), it forces the viewing mode with the smartphone app to landscape viewing.

'PDF rotates the orientation only when the auto rotate feature of the mobile device is enabled', actually this seems to be true. When I tried yesterday this didn't seem to be the case as I remember. Still, having auto-rotate disable by default is not a great idea (I turn my screen sometimes to read a txt message, website or video in landscape). For the same reason... if I wanted to look at my pdf in landscape I would turn it myself. Now the app forces it upon me. But I just want to be able to look at the horizontal pdf in portrait orientation.

For the life of me I don't understand why this is forced and not an option you can disable. If I wanted to change orientation to read it better... I would have turn my phone around myself, no wouldn't I? I don't want Adobe to decide for me how I should view my files. ( "Switching orientation for a better reading experience" , no thank you!)

Because you can go to thumbnails and sort and rotate there. But the next time you're opening the file, you've got the same problem again and I need to check my roster frequently, so it's highly annoying and why I don't want to have my phone setup by default to have autorotate disabled, because I don't want to have that just so that Acrobat Reader works fine. There's lots of times I either want to use portrait OR landscape mode. But the selection of the mode should be initiated by me. By turning my phone. Not by an app turning on its side all by itself with no means to change it.

I did find an easier work-around than before the other day when I noticed that once it forces the phone to landscape. If you turn your phone to landscape for a sec and then turn it back to normal handheld portrait orientation, the document .pdf will also turn back to portrait orientation.

Adobe should do something about this, but not even their Santa helpers are responding to this thread anymore. Probably because they know it's B$ what the app is doing, but can't get the programmers/project managers etc to actually do something about it.

Yes! This annoys the living bejeeebus out of me. To get it back to portrait, you have to turn it to match what adobe have decided that you want, and then turn it back again, but it is a serious faf to do that every time i want to open a landscape file that i want to read in portrait mode.

Thanks for providing the details. As you are viewing a PPT PDF. In this case, our app intentionally switches to landscape mode to give a better reading experience. This would not happen for all types of files. However, you can rotate the device to see the pdf in portrait mode if required.

well, as you can read in this thread, not all users agree that automatically switching to landscape mode gives a better reading experience. In my case, the PDF file is a tube map of Munich. I use a very high zoom level while holding the phone upright. It's extreemly annoying having to rotate the phone twice by 90 degrees in order to switch back to portrait mode. Please provide at least a switch in the settings to allow the user to disable this "feature".

Or is there any other way to prevent Acrobat Reader from automatically rotating the screen orientation? If I understood you correctly, this doesn't happen for all PDF files, only "PPT PDF" (whatever this may be...). Can PDF files converted somehow so that they won't trigger this automatical rotation switching?

This is NOT a better reading experience! It sucks! I hate it every time I open a file. Please let us decide what is a better reading experience and get rid of this "feature." It's a bug. It's terrible. Get rid of it or give us an option to get rid of it. Don't turn my screen without my permission.

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I need my clients to be able to fill and comment on a restricted document on mobile devices. When they open it in the acrobat app, it says it is a policy-protected PDF which is not supported by the Fill and Sign tool, even though I can fill and sign just fine on my desktop.

Good to know that much like the fill and sign problem. If Your PDF document is encrypted. Acrobat Reader for iPhone and iPad does not support saving changes to encrypted PDF documents. This is a limitation in Acrobat Reader mobile apps for iOS, Android, and Windows Phone.

I have exactly the same problem - works fine with Acrobat Reader on Mac laptop but the same pdf document gets the "policy-protected" error message using Acrobat Reader on the Android tablet. All suggestions welcome. Thanks

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