Fwd: Capgemini Service Desk hiring for 3 year Graduates - 2019/2020/2021 pass out

[Samyak Darshan]

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From: BMS PLO <bms...@bmsce.ac.in>
Date: Wed, 27 Apr, 2022, 3:23 pm
Subject: Fwd: Capgemini Service Desk hiring for 3 year Graduates - 2019/2020/2021 pass out
To: Ref. By Rajgopal <s.nit...@gmail.com>, Vishwas Shetty <vishw...@gmail.com>, Abhinav Bijapur <abhina...@bmsce.ac.in>, Amar Kumashi <amar...@gmail.com>, Avinash C <avinas...@bmsce.ac.in>, Bharathkumar N <bharathku...@bmsce.ac.in>, Deepak S <deepak...@bmsce.ac.in>, HARSHITHA <sharsh...@gmail.com>, Hitaishi R <hitaish...@bmsce.ac.in>, Hithesh C N <hithes...@bmsce.ac.in>, Mookambika <mookambi...@bmsce.ac.in>, Nishanth B H <nishant...@bmsce.ac.in>, P K Abhishek <pkabhish...@bmsce.ac.in>, PRADEEP Gonimath <p050...@gmail.com>, Rajashekar <Rajashekara...@bmsce.ac.in>, Vaibhav Babruwan <vaibha...@bmsce.ac.in>, Arjun M N <arjunb...@gmail.com>, Avanish Kumar Giri <avanis...@bmsce.ac.in>, Balaji R <balaj...@gmail.com>, Deepthi Bhat <deepthipr...@gmail.com>, Happy Yadav <happyya...@gmail.com>, Jaffer Aleem <jaffa...@gmail.com>, Karthik S <akulkir...@gmail.com>, Lavanya Srivastava <lavanyas...@outlook.com>, Namrata N <namratanar...@gmail.com>, Neha Reddy Vadde <nehared...@gmail.com>, Nikhil Vivek Darshan <bhasmen...@gmail.com>, Pranav M <pranavma...@gmail.com>, Samyak Darshan C B <samyak.da...@gmail.com>, Sayantan Nandy <sayantan...@gmail.com>, Shailesh S <shailesh...@gmail.com>, Shivam Kumar Dhingra <dhingras...@gmail.com>, Shreyas M S <shrey...@gmail.com>, Siddharth Pai <siddha...@gmail.com>, Srinica hampi <srin...@gmail.com>, Sriram R <1bm16...@bmsce.ac.in>, Sudarshan S Harithas <harithas...@gmail.com>, Tejas N Jayaram <teja...@gmail.com>, Vivek G <vivekh...@gmail.com>, Aditya D A <adithya...@bmsce.ac.in>, Anusha J <anusha.ja...@gmail.com>, Apoorva R Shekar <apoorva...@bmsce.ac.in>, Arun Kumar G P <arungp...@bmsce.ac.in>, Bibi Mariyam Sardar <bibimari...@bmsce.ac.in>, Chethana R Gowda <cheth...@gmail.com>, Darshan G <darshan...@bmsce.ac.in>, G Sai Sagar <saisaga...@bmsce.ac.in>, Ganesha S <ganesha...@bmsce.ac.in>, Mahima H S <mahimah...@bmsce.ac.in>, Monisha V <monisha...@bmsce.ac.in>, Nithin Gowda <nithink...@bmsce.ac.in>, Pramod Halageri <pramod...@bmsce.ac.in>, Sachin D H <sachi...@gmail.com>, Vishwas G S <vishwas...@bmsce.ac.in>, Aishwarya S <aishwar...@bmsce.ac.in>, Archith S <archit...@bmsce.ac.in>, Ashitha S <ashith...@bmsce.ac.in>, Darshan T.N <darshan...@bmsce.ac.in>, Gourav Goyal <gouravgo...@bmsce.ac.in>, Kedar Shenoy <kedarshe...@bmsce.ac.in>, Mayank Mehta <mayan...@bmsce.ac.in>, Mohammed Aftab Aalam <mohammeda...@bmsce.ac.in>, Neha Srinivas <nehasrin...@bmsce.ac.in>, Nischala H V Prasad <nischal...@bmsce.ac.in>, Nithin P Shivam <nithinsh...@bmsce.ac.in>, Rohan C <rohan...@bmsce.ac.in>, Rohith Aithal <aitha...@bmsce.ac.in>, Sahil Menda <sahilme...@bmsce.ac.in>, Sanjeev Ravi <sanjeevr...@bmsce.ac.in>, Sankirth <sankir...@bmsce.ac.in>, Shahyaaz Khan Nayazi <shehya...@bmsce.ac.in>, Sheetal Agarwal <sheetalag...@bmsce.ac.in>, Shravya H C <shravy...@bmsce.ac.in>, Srilekha S Hegde <srilek...@bmsce.ac.in>, Sumit Singh Yadav <Sumitsi...@bmsce.ac.in>, Vindhya Kashyap CV <vindhyaka...@bmsce.ac.in>, Vipin Bharadwaj <vipin...@bmsce.ac.in>, YASHITA P Jain <yashitaj...@bmsce.ac.in>, Yuktha <yuktha...@bmsce.ac.in>

Subject: Capgemini Service Desk hiring for 3 year Graduates - 2019/2020/2021 pass out

Dear Sir/Madam, we are hiring for service desk, please circulate the requirement,

 

Role: Service Desk

 

Job Description:

• Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
• Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
• Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
• Meet customer requirements through first contact resolution
• Clarify customer requirements
• probe for and confirm understanding of requirements or problem
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy

Desired Skills:

• Should have excellent communication and English speaking skills
• Should have good interpersonal skills and ability to perform under pressure
• Basic computing skills
• Willing to work in a 24/7 environment
• Should be open to sign Service Level Agreement

Qualification & Criteria

• Candidates must have completed any 3 year graduation in 2019, 2020 & 2021
• Candidates must be open to relocate to any location and work in night shifts
• Candidates must be available to join immediately
• Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
• Should be open to sign Service Level Agreement

Please Note - 

• Only shortlisted candidates will be invited for the assessment / selection process
• Selection process will be done in virtual mode
• Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

Work Location: - Kolkata / Bangalore

CTC – 2.5 LPA           Designation: - Associate

 

Link for registration: - https://app.joinsuperset.com/join/#/signup/student/jobprofiles/06e3cd40-375c-42f4-a551-4475df5ce042

 

Last Date to register : - 3-May-2022 , 11.59 pm

 

Please Note: -

 

• Only shortlisted candidates will be invited for the assessment / selection process
• Selection process will be done in virtual mode
• Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

 

 

 

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With Warm Regards

Shubha BR

Dept of Placement & Training

BMS College of Engineering

Tel No : 22423789