MDJuan/Rebirth/D-ealership Dominance, D-eliver New Products/August Sales Push/Yamilka

[Aldis Alarcon]

Good 8:26am mam,

This is what I call "GO FOR THE KILL!"

A la Colgate Sales ka na mam!

"Suggestment" lang po: perhaps, we can "template" the Sales selling protocol a la Colgate, McDo" --> may standard script outline na with each & every order-taking i.e. standard order (burger, fries, Coke)? --> upsize (large fries, large Coke)? --> add-ons (apple pie? ice cream cone? "Superman" tumbler? try Spicy McChicken?; sidings, promos outside of the average customer oder)?

"Upsizing" MDJuan Sales already does so well. Perhaps, we can "supersize" our Customer Care staff capabilities via a formal, standard "order taking sales talk script" or "protocol". Example lang po:

Step 1: Standard (regular) parts orders?

Step 2: "Upsize"?

   2.1. Suggestive-sell parts historically ordered but not this year (or latest 2-3 deliveries)

   2.2. Push "filler" items inc."Maxistar parts"

   2.3. Push anti-Midwest Military parts

Step 3: "Add-ons"

   3.1. Advanced pre-sell or suggestive-sell New Products

   3.2. Suggestive sell Improved Products

   3.3. Suggestive-sell "forgotten" products

Suggest we create/institutionalize a simple standard one-pager Sales Order Taking Form (pre-filled up, approved by the Sales Manager before making the monthly sales call; customized per dealer; indicates target sales value/volume per dealer, target parts, actual orders, customer remarks/complaints/suggestions, etc.). This will be the Sales/Customer Care Agent's "guide script" or "talking points". Could help the Sales Manager track/train/manage the CCAs and focus on sales targets/quotas per CCA and overall monthly.

Thanks,

Sir Al lang po!

Sent from my iPad

On Jul 13, 2013, at 8:21 PM, e_cal...@mdjuan.com wrote:

Dear Yamilka,

Referring to our sales records, we normally ship 1 x 20 foot container to
you every 3rd quarter of the year, in particular August. Since I have not
received a new order list from you, I have prepared and attached a
checklist of parts which you order from us. Please put the quantity
requirements opposite each item and send back to us on or before July
15,2013.

We wish to remind you that IBPS (Improved Batch Production System) is
being put into practice- In this system, all orders received on the 15th
of July  will be shipped on the 1st to 3rd week of August. All orders
received beyond the 15th will be shipped on the 1st to 4th week two months
away. To avoid delays please send the accomplished checklist not later
than Monday, July 15,2013.

Please let me know if you have any concern.

Thank you very much, I am hoping that we can serve you better.

Sincerely,

Elvie

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<VITIN AUTO BODY PARTS- ORDER CHECKLIST.xlsx>