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Show me a renderer that does glossy refractions quick and I'll show you my.. er something. I'll buy you a coffee.
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We have used vray for four years now, and are looking at Arnold. Vray is definitely in the hot seat right now, and a there's a lot at stake with vray 3.0. There's a new progressive engine that should be comparable to Arnold when it launches. Probably a little slower but in that direction. There's also a promise of a new SSS shader that may rival Arnold 's very nice SSS treatment.
Both renderers have noise issues but they manifest differently. Vray has trouble with irradiance flicker. Arnold has noise associated with brute force. Final renders for both get expensive, but Arnold is faster.
Arnold is also about twice the price, I've been told, though I haven't seen a price list.
Arnold has almost no support unless you are a large client, while Chaosgroup has great support, and a great community.
R
"Arnold has almost no support unless you are a large client"
if you like the ability to spin knobs and push buttons, vray.