urgent requirement at stee software technologies

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Mar 10, 2014, 5:32:15 AM3/10/14
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Job code: 1001
Role: BPO
• BPO job Requirements:
• Sal : 1.4 to 2.2 Lakhs
• Interested candidates can send resumes to h...@steetech.com , Location: Hyd.

Description: BPO – URGENT Requirement

BPO Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

BPO Job Duties:
• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
• Maintains call center database by entering information.
• Keeps equipment operational by following established procedures; reporting malfunctions.
• Updates job knowledge by participating in educational opportunities.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking



Job code: 1002
Role: Business Development Executive
Experience: 0.6 – 2 yrs
Location: Hyderabad
Qualification: B.E/ B.Tech/ MBA/ Any business related degree
Description:
The Business Development Executive is responsible for managing, implementing, and deploying new business processes and partnerships to increase sales and industry reach. This position offers a true ground-floor opportunity for an Business Development or Sales Professional to join our exciting, fast growing company.
Required Skills:
Excellent written and verbal communications skills
Knowledge of the sales process with the ability to understand and interpret customer needs using fact-finding to identify sales opportunities
A high level of passion to succeed and a strong level of self-motivation
An effective team player with a strong work ethic
Identifying new leads, Promoting products' Performing follow-up duties
Maintain high standard of personal presentation
Represent in a professional manner at all times
Meeting targets, Time management, Presentation and communication
Being enthusiastic, ambitious and confident
Being thorough and motivated
Being professional, flexible and amicable
Interested candidates, please e-mail your updated CV to h...@steetech.com.,You can refer your friends also.

Please mention Jobcode as subject
Note: Candidates who applied in last 3 months are not eligible.



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