Introducing EBL Visa Platinum
Saiful A. Chowdhury
Dear All :
Should you have any query, please feel free to email or call me.
Kind Regards
Saiful
Branch Manager
Eastern Bank Limited
Savar Branch
Phone/Fax : 02-7744759
Mobile : 01712-001435
Email : chowdh...@ebl-bd.com
We are happy to introduce EBL Visa Platinum Credit Card in Bangladesh. This is the highest Visa branded credit card available in Bangladesh. EBL is the first bank to launch the Platinum Card in Bangladesh with full service, feature and benefits. Visa Platinum is a global card with personalized website where Platinum Cardholders can register themselves and enjoy worldwide privileges. The website address is www.visaplatinum.com.
If you go to the website and click country wise issuer list – only Eastern Bank Ltd. is mentioned there as Platinum Card issuer in Bangladesh.
http://www.visaplatinum.com/platinum/ap/platinuminvites/how_to_qualify/index.shtml
The Salient features of EBL Visa Platinum Cards are:
Maximum Credit Limit
EBL Visa Platinum cardholders are our top priority customers with high income levels, it is imperative that the credit limit supports the premium positioning of EBL Visa Platinum by providing maximum purchasing power to these cardholders. In keeping with the needs of this segment, EBL Visa Platinum cards are offered at a maximum credit limit of BDT 500,000 or as guided by the Central Bank. This maximum credit limit may be converted into USD or local currencies using the market exchange rate and local purchasing power.
Lower Interest Rate
EBL Visa Platinum cardholders are the privileged ones and so is the interest rate. All your purchases are charged at 2.17% per month where a regular card is charged at 2.5% per month. This gives you to spend more with lower cost.
Balance Transfer at 20%
EBL introduced Credit Card Balance Transfer for the first time in Bangladesh. Now we take the step a further. We assume you will have other bank Credit Card and you would like to have an EBL Visa Platinum as well. We offer you the option to transfer your current other bank Card outstanding balance at 20% annual interest to your EBL Visa Platinum Credit Card. This saves your money, time and gives you the convenience to manage all your expenses from one point. Platinum is all about extra, we offer you that.
Travel Accident Insurance
EBL Visa Platinum cardholders are automatically entitled to a minimum coverage of BDT 10,00,000 for Travel Accident Insurance when they charge their travel fares to their EBL Visa Platinum card. We provide this travel accident insurance feature as part of the EBL Visa Platinum product offering.
Global Concierge Service
Concierge service is one of the most attractive features of EBL Visa Platinum. Visa provides VPCC, a lifestyle concierge service to EBL Visa Platinum cardholders with the best in personalized customer service, 24 hours a day, 7 days a week. Whether at home or overseas, a EBL Visa Platinum cardholder have access to a host of lifestyle services, as well as emergency assistance such as card replacement, cash disbursement, medical assistance, etc., through a dedicated network of global toll-free numbers. And all these through an integrated call centre. Information, reservations, referrals, etc., are all available at no cost to the cardholder. However, the cost of any goods or services purchased will be billed directly to the cardholder’s EBL Visa Platinum card.
Types of services VPCC can provide:
Travel assistance
• Flight and hotel information, reservations and ticketing.
• Car rental and limousine service
• Information, referrals & reservations
Sports and entertainment assistance
• Information, referrals, reservations for restaurants, health clubs, sporting events, golf, shopping and more.
Pre-trip assistance
• Information on visas/passports, custom/duties and foreign destination such as weather, currency exchange rates, language, time, ATM locations and more.
Business services assistance
• Information on foreign protocol and assistance
• with services such as rental of conference
• rooms, computers, fax machines, translators and more.
Flower and gift assistance
• Information and assistance with various gift baskets and floral arrangements.
Concierge Online
Concierge Online provides an alternative to the conventional telephone concierge service. With a simple click of the mouse, cardholders can easily request for Trip Planning Assistance, Hotel Reservations, Flight Reservations, Car Rentals, Restaurant Reservations and Performance Ticket Bookings, all from the comfort of their homes. To use Concierge Online, EBL Visa Platinum cardholders must first register through the EBL Visa Platinum website. During registration, cardholders get to decide on the user name and password that they wish to use for logging on to Concierge Online.
Priority Pass Airport Lounge Program – access to 600 airport lounges in 100 countries
Priority Pass is the largest independent airport VIP lounge program in the world, with over 600 exclusive VIP airport lounge locations around the world. To be admitted into these lounges, cardholders must present their Priority Pass membership card. Priority Pass membership cards can be used at any participating airport lounges regardless of airline of travel or class of ticket. For Details please look in the Priority Pass brochure in the package, the priority pass brochure lists the airport lounges that a platinum cardholder has access to along with the services. Per user per visit usage fee of $27 applies.
EBL Visa Platinum Golf – access to 200+ Golf Clubs Worldwide
EBL Visa Platinum Golf offers EBL Visa Platinum cardholders complimentary tee-offs, discounted green fees and exclusive access to the world's most celebrated golf clubs. Visit the EBL Visa Platinum website at www.visaplatinum.com, or refer to the golf brochure in the package.
Hotel Discounts – 3,500 hotels worldwide
EBL Visa Platinum cardholder shall be able to get guaranteed discounts and free nights at over 3,500 hotels worldwide. The details can be found at www.visaplatinum.com.
Global Customer Assistance Service (GCAS)
GCAS is a comprehensive customer services program made available to all EBL Visa Platinum cardholders when they travel overseas, either for business or leisure. With multilingual support, Visa cardholders can access GCAS from practically anywhere in the world, any time of the day, throughout the year.
The following are GCAS core services available to EBL Visa Platinum cardholders. Cardholder inquiry service and exception file update are charged at US$5 per usage per service.
Lost/Stolen card reporting
This service allows a cardholder to report the theft or loss of his EBL Visa Platinum card. The account number, if available, can be immediately blocked thus reducing further losses on the card. A notification will be sent to EBL for further action.
Emergency card replacement
This service allows a cardholder to receive a temporary replacement card to cover his/her traveling needs.
Emergency cash disbursement
This service advances cash to cardholder to cover his/her traveling needs.
Cardholder inquiry service
This service allows a cardholder to acquire information on Visa products, as well as get connected to your institution when they travel.
GCAS Enhancement Services
The following are GCAS enhancement services available only to EBL Visa Platinum cardholders, only incidental expenses in the fulfillment of the services will be borne by the cardholder.
Travel assistance
This service covers general travel assistance like pre-departure travel information, details of consulates and embassies, visa and inoculation requirements and the location of nearest ATMs.
Emergency translation assistance
This service allows a cardholder to request for on-site translation assistance through a telephonic interpreter.
Lost luggage assistance
When the cardholder’s luggage is lost while traveling, tracking advice and/or shipment of replacement items can be arranged.
Emergency ticket replacement assistance
This service allows a cardholder to book emergency replacement tickets for all common carriers. It also monitors the delivery of such tickets to the cardholder or to a ticket sales location for pick-up.
Emergency medical assistance
This is a referral service that provides cardholder with contact details of physicians, hospitals, clinics, dentists and dental clinics.
Emergency legal assistance
This is a referral service that provides cardholder with the contact details of legal service providers. It also provides assistance on the arrangement of bail bonds.
Prescription assistance
This service allows a cardholder to arrange for prescription medication to be delivered to him or her during an emergency.
Emergency message service
This service allows a cardholder to record and receive emergency messages while traveling, through a toll-free telephone message service available 24 hours a day, 7 days a week.
Valuable document delivery assistance
This service allows a cardholder to arrange for important documents to be delivered to him or her.
The EBL Visa Platinum Credit Card comes in with a host of exciting features in it. Other than the global benefits aforementioned experience the standard EBL Credit Card features as well through it. At work or leisure, enjoy the convenience of a Card that does everything with style and honesty.
Free First Card Cheque
With EBL Visa Platinum Credit Card you can enjoy a full-fledged cheque book facility. You can make payment (account payee only) to any person or organization of your choice. This cheque book is useful in situations where you cannot use your Credit Card (e.g. tuition fees, rent, etc). You will get your first cheque book absolutely free.
EBL Visa Platinum Credit Card Fees & Charges
|
Items |
Charges |
|
|
|
|
Annual/Renewal Fee – Base Card |
BDT 5,000 |
|
Supplementary Card – First Card |
FREE |
|
Supplementary Card – 2ND To 4th Card |
FREE |
|
Card/Pin Replacement Fee |
FREE |
|
Late Payment Fee (Whichever Applicable – BDT) |
BDT 500 |
|
Late Payment Fee (Whichever Applicable – USD) |
$15 |
|
Cash Advance Fee – EBL ATM |
1% |
|
Cash Advance Fee – Other Bank ATM – Whichever Higher (BDT) |
3% or Tk. 100 |
|
Cash Advance Fee – Global Visa ATM – Whichever Higher (USD) |
3% or $5 |
|
Balance Transfer Fee |
FREE |
|
Interest Rate (Per Month) |
2.17% |
|
Balance Transfer Interest (Per Month) |
1.67% |
|
Over Limit Interest Rate (Per Month) |
2.92% |
|
Return Cheque Fee |
500 |
|
Duplicate Statement Fee |
FREE |
|
Duplicate Statement Fee |
FREE |
|
Sales Voucher Retrieval Fee |
500 |
|
Sales Voucher Retrieval Fee |
$10 |
|
Certificate Fee |
200 |
|
Out Station Cheque Collection Fee |
250 |
|
Risk Assurance Fee – On The Outstanding |
0.35% |
|
Card Cheque Book Fee 12 Leaves – Second One Onwards |
200 |
|
Card Cheque Book Fee 25 Leaves |
400 |
|
Card Cheque Processing Fee |
0.5% |
Note:
- Monthly Statements can be availed either in printed format or through e-mail - as requested by the Cardholder in the Application Form. If anyone willing to avail both the versions - then a Duplicate Statement Fee will be charged on one and the other will be free.
- VAT Applicable on Fee/Charges.
- EBL holds the right to change/modify/impose any charge/fee any time without any prior cardholder notification.
- Fee waiver at 18 transactions not applicable.
- For up-gradation of existing cardholder – fee not applicable; but will be charged at the time of renewal.
Our standard Credit Card features are applicable for EBL Visa Platinum Cards.
Being the highest category card – we are looking forward to a niche whose traveling and lifestyle needs will be fulfilled through Platinum. We are holding a press conference tomorrow to mark the launching. The new credit card application forms will be dispatched today to all branches for your selling from tomorrow.
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