Frontier Email is now mail.Yahoo.com

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Cindy Lyman

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Mar 22, 2024, 1:36:26 AM3/22/24

to Mattole Valley Bulletin Board

Read this if you have Frontier as your e-mail provider:

I just received this through Frontier's CHAT line:

There is an ongoing transition right now, and you should contact Yahoo going forward for all your email service needs.
Frontier no longer has access to your email.
You will need to use https://mail.yahoo.com to access your email moving forward. If any issue persists, please reach out to Yahoo support for further assistance.
If you need help with this transition, please visit help.yahoo.com or call 866-769-2466."

Followed by:

There will be no changes to your email account.
The only thing that changed was the support that you need to contact in case you have an issue with your email."

"To make things more convenient, download our MyFrontierApp on your wireless device. It provides easy access to your account, allowing you to update information and track your ticket status. Available for iPhone and Android:

iPhone users, get it from the App Store: https://apps.apple.com/us/developer/frontier-communications/id898149096
Android users, find it on the Google Play Store: https://play.google.com/store/apps/details?id=com.frontier.selfserve

We hope these resources improve your Frontier experience. If you have any further questions or need assistance, feel free to reach out. We're here to help."

Cindy Lyman

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Mar 25, 2024, 7:17:15 PM3/25/24

to Mattole Valley Bulletin Board

Subject: Transitioning from Frontier to Yahoo/E-mails only

Fellow Frontier E-Mail users.

By now you may already be set up with your new way to access your Frontier e-mails by going through 'mail.yahoo.com'.

You will still be seeing the extension 'frontier.com' not 'yahoo.com'.

The same password that you had with Frontier has not changed.

If you need help with this transition, you will need to speak to someone at Yahoo. Yahoo's phone number is 1.866.769.2466.

Their hold time was over 1/2 hour for me.

Additionally, Yahoo's site offers a 'chat', or you can type 'help.yahoo.com' which gives you a friendly how-to-navigate Yahoo's system; however, the latter is an unmanned system.

Caution: If you attempt to access your email account and receive an error code, do NOT attempt more than 3 times. Yahoo's system will lock you out for 12 hours.

You will want to contact Yahoo at 1.866.769.2466 before trying the 4th time.

Final comment on Yahoo: As far as I could find, there is NO human contact available on 'mail.Yahoo.com' or 'help.Yahoo.com.' If someone is able to access a human, please let know.