Frontier even gets when you leave them

[Joseph Loudermilk]

After 30 minutes on the phone just to cancel my internet service they still charged me $50 “equipment restocking fee” to return the 5 year old and probably obsolete router. 

At least I am done with them. 

Joe Loudermilk 

[Susan Radebaugh]

They shouldn't charge you anything...you returned it!

Susan

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[Cb Solo]

From my experience,  you can also expect the following;  a charge of $100 for not returning the modem (ask them for a prepaid box to return the modem), being perked around for months while they "process your refund" (it will be a prepaid Mastercard debit card). My refund took 5 phone calls.  My card showed up after 3 months.

Good luck. And, don't give in.

Charlie Solo 

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