Cannot open Xcalibur .raw files in Mass++

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Белякова Анастасия

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Apr 4, 2015, 12:05:08 AM4/4/15
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I have installed Mass++ and MSFileReader, so still cannot open a .raw Xcalibur file. It simply do not show anything. Blank, no error messages, no chromatogram, no spectra, no any other picture.

satstnka

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Apr 7, 2015, 2:39:38 AM4/7/15
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Hello,

 I'm Satoshi Tanaka, one of Mass++ developers.
Could I have the following information, please?

  - OS version (Windows 7?, 8? or XP?,   32bit or 64bit)
  - Mass++ version (version number, 32bit/64bit)
  - Log
      Open the diagnostic log pane with the following steps.
        1) Select [Pane] > [Diagnostic Log] from the [View] menu.
        2) Open a .raw file

 Now I'm in new working place.
I currently don't have Windows PC
although I'm going to get it as soon as possible.
However I will support you as much as possible.

Best regards,

--
Satoshi Tanaka

2015年4月4日土曜日 13時05分08秒 UTC+9 Белякова Анастасия:

Белякова Анастасия

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Apr 30, 2015, 2:29:07 PM4/30/15
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Thank you for your answer. 
Sorry, some how my answer did not appeared here. 
So, I have Windows 10 technical preview, 64 bit and Mass++ 2 64 bit. 
Log only gives error, saying can not open file. 

вторник, 7 апреля 2015 г., 7:39:38 UTC+1 пользователь satstnka написал:
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