Commuter Connect

George Schneeloch

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May 20, 2013, 7:23:39 PM5/20/13

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Is this the preferred way of users submitting feedback now, instead of through email? http://www.mbta.com/rider_tools/developers/default.asp?id=21901

Thanks,

-George

Developer at MBTA

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May 23, 2013, 6:23:46 PM5/23/13

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We'll be making an announcement regarding this shortly.

Sincerely,

Developer at MBTA

George Schneeloch

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Sep 29, 2013, 6:54:02 PM9/29/13

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Have there been any updates regarding customer feedback in apps?

Thanks,

-George

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Developer at MBTA

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Oct 1, 2013, 12:30:56 PM10/1/13

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George, we want to encourage using "commuter connect" as a means of providing feedback, but parts of it have fallen out of date. We're working on bringing it up-to-date and determining how we'll keep it up-to-date going forward; we don't want to really encourage use of it until we've done that.