Marzipano viewer issues in Safari on desktop and mobile

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alb...@gmail.com

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Oct 8, 2021, 9:34:36 PM10/8/21
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Did anyone notice that on Safari on mobile and desktop when you load the demo tour, the panorama preview is not loaded properly? and because of this we can see  the high resolution tiles loading, resulting in a not so good experience 

Tiago, do you think there is anything that can be done?

https://www.marzipano.net/demos/sample-tour/

2021-10-08_21-22-56.png

Mohammed Ahmed

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Oct 17, 2021, 4:30:41 AM10/17/21
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same here 
unnamed.pngunnamed.png

Joost

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Oct 17, 2021, 11:26:40 AM10/17/21
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Just wondering, does the console show any errors?

@Mohammed: Is this your own pano or a demo from the marzipano site?

Op zo 17 okt. 2021 om 10:30 schreef Mohammed Ahmed <zo...@pixlly.com>:
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Al Bug

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Oct 17, 2021, 11:38:05 AM10/17/21
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There are two errors 

[Error] Viewport argument key "target-densitydpi" not recognized and ignored. (sample-tour, line 7)
[Error] Viewport argument key "minimal-ui" not recognized and ignored. (sample-tour, line 7)

But I don't think these are the issues



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Alin Bugeag
CEO, GoThru Media Inc. 

Joost

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Oct 17, 2021, 11:45:07 AM10/17/21
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Do you have same problems/errors when you try out my example-website instead of the demo? 

thx,
Joost

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Op zo 17 okt. 2021 om 17:38 schreef Al Bug <alb...@gmail.com>:

Al Bug

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Oct 17, 2021, 12:03:48 PM10/17/21
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Your tour loads correct 

Have you done some changes to the base code?

Joost

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Oct 17, 2021, 12:07:56 PM10/17/21
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I generated it earlier this year and didnt change the code. My guess is that the demo tour you have viewd has been created on an old version of marzipano...

Op zo 17 okt. 2021 18:03 schreef Al Bug <alb...@gmail.com>:

Al Bug

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Oct 17, 2021, 12:15:37 PM10/17/21
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OK, I will check the version

I will let you know if that's the issue 

Thank you!

Al Bug

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Oct 17, 2021, 6:25:24 PM10/17/21
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The issue is with the latest version 0.10.2, and that is what the online demo is on 

your tour is on 0.9.1 and loads fine, I bet that if you switch 0.10.2 your tours have this issue also 

I will try to downgrade to a lower version and see when this issue was introduced 

Mohammed Ahmed

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Nov 6, 2021, 6:40:08 PM11/6/21
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how to use 0.9.1 while the 0.10.2 is live on the web tool? is there any way to use an old version online tool of marzipan ?

Mohammed Ahmed

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Nov 6, 2021, 6:42:17 PM11/6/21
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yes i have created this tour using some photos and the online marzipano tool 

Joost

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Nov 7, 2021, 3:26:01 AM11/7/21
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Hi,

Just make a tour online and then replace the marzipano.js file with the older version,

https://www.marzipano.net/releases/marzipano-0.9.1.zip

Greetings
Joost

Op za 6 nov. 2021 23:40 schreef Mohammed Ahmed <zo...@pixlly.com>:

Kris

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Nov 7, 2021, 3:45:36 AM11/7/21
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So, is this a confirmed issue?  

I don't have any safari using devices myself to check.  

Rather concerning that there has been no response to this issue at all. 

Mohammed Ahmed

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Nov 7, 2021, 4:00:30 AM11/7/21
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you saved me <3 thanks man

Joost

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Nov 7, 2021, 4:26:34 AM11/7/21
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The 0.10+ updates have this problem, confirmed. Probably a problem that has risen since...

No response from the owner yet.. 
Would be nice to make a 10.3 fix...

If only the code could be transfered to the community......

Op zo 7 nov. 2021 09:45 schreef Kris <trailb...@gmail.com>:

Stephen Sandison

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Nov 7, 2021, 6:22:01 AM11/7/21
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I downloaded an offline version a while back as I was worried the tool could disappear without any notice. I also wanted to control the quality of the images produced. I will zip up a copy and share it with you. I think it uses an unaffected version of the tool. I’ve had no reports of issues.

I might check against the file you have provided too Joost.

On 7 Nov 2021, at 09:00, Mohammed Ahmed <zo...@pixlly.com> wrote:

you saved me <3 thanks man

Kris

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Nov 7, 2021, 6:30:04 AM11/7/21
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Thanks Joost. 

Yes, concerning. 

Is it more likely to be a bug introduced in safari rather than the marzipano.js code?

Stepehen - I think that is everybody's worry.

Joost

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Nov 7, 2021, 10:14:26 AM11/7/21
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Hi Kris,

Concerning indeed.
In my research I did with Al Bug (the topicstarter) my conclusion is that the bug is introduced in the marzipano.js code, version 0.10.1.
Version 0.10.0 had a broken release script and was updated the same day to version 0.10.1.

Here are some tests, problem rises on 10.1:

Luckily, there are only small updates in 10.1 compared with 9.1.;
* New: add a `wrapContext` debug option to WebGlStage.
* Fix: pass tile instead of asset to `networkError` callback (#342). 
* Breaking: delete Flash and CSS renderers (#350). 

@everyone: is it someone possible to get the source of Marzipano?

greetings,
Joost


Op zo 7 nov. 2021 om 12:30 schreef Kris <trailb...@gmail.com>:

Arnold Simha

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Nov 9, 2021, 1:40:57 PM11/9/21
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Isn't source is part of github repo?

Joost

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Nov 9, 2021, 1:47:35 PM11/9/21
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I guess so, but I really don't have any clue how to get it up and running.
Can anyone tell us?

Op di 9 nov. 2021 om 19:40 schreef 'Arnold Simha' via marzipano <marz...@googlegroups.com>:

Stephen Sandison

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Nov 10, 2021, 5:25:04 AM11/10/21
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Hi,

Sorry for the delay in getting around to this. Here is my modified version of the tool which uses the old version of marzipano.js and also I've added in the ability to customise the jpeg output quality.


It just needs to be uploaded to any basic web hosting as the magic is all done in the browser anyway. No server side code required.

Cheers,

Steve

Joost

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Nov 10, 2021, 5:33:37 AM11/10/21
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Thanks Steve!!!,

Just wondering; did you get the source up and running from github? I would really like to learn how to do that.

thanks in advance,
Joost

Op wo 10 nov. 2021 om 11:25 schreef Stephen Sandison <stephen....@gmail.com>:

Kris

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Nov 10, 2021, 5:52:16 AM11/10/21
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Thanks Steve. 

incidentally, other virtual tour software appears to be having issues with the latest Safari such as 3dVista - https://www.3dvista.com/en/blog/tours-dont-work-on-safari-15-and-ios-15/

Stephen Sandison

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Nov 10, 2021, 6:05:59 AM11/10/21
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I just saved a copy of the marzipano tool page in chrome as I was always afraid it would disappear at some point. Then I found I needed to make changes to the code to adjust the quality of the images. I’m hoping they will just open source the tool code so the community can maintain it.

Is the tool code on GitHub and I just missed it?

Cheers,

Steve

On 10 Nov 2021, at 10:33, Joost <joostva...@gmail.com> wrote:



Kris

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Nov 11, 2021, 4:10:15 AM11/11/21
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Seems even KRPano is also having to bugfix issues with the latest IOS 15 and safari - https://krpano.com/docu/releasenotes/?version=12010#top

Arnold Simha

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Nov 12, 2021, 12:41:29 PM11/12/21
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Hi,
It's pretty easy. Clone the repository.
then run
npm i 
npm run dev

if you using windows, then install git bash to run back commands

Joost

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Nov 12, 2021, 1:04:57 PM11/12/21
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Thx for the reply Arnold. Which devtool do you recommend? Is it just a plain texteditor (ultraedit)?

Op vr 12 nov. 2021 18:41 schreef 'Arnold Simha' via marzipano <marz...@googlegroups.com>:

Arnold Simha

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Nov 14, 2021, 4:47:39 AM11/14/21
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