Sky Mcafee Download Not Working
Cuauhtleco Scoobz
Suddenly it stopped working for me in Chrome, a couple of weeks ago.
I assumed an update to Chrome broke it.
I have tried it on three PCs so far, same on each.
The blue icon no longer shows on password dialogue boxes, but I can click on the TrueKey extensions icon in Chrome and I'm still logged in and can manually view, and copy and paste passwords.
Clicking on a saved website in TrueKey also no longer works. It takes me to the URL that's saved, but no login occurs.
Chrome is still set to use TrueKey for password management, nothing has changed, it simply stopped working on my machines a couple of weeks ago. All Win 10.
OK, I think I've fixed it myself, now.
I was just thinking.... what do all of these systems have in common that could cause this issue?
I mean, it was even not working on Mac OS, as well as all my separate Windows PC. Can't be cookies, can be.... extensions? I have TrueKey running in Chrome, and Chrome installs the same extensions across all Chrome installs on your Google account.
I was looking at the web interface login screen for one of my internal devices.
All extensions are disabled. AdBlock, Ghostery.... etc. But TrueKey still didn't work (unless I did the aforementioned toggle of the Allow In Incognito Mode which appears to restart TrueKey and then it works until Chrome is restarted)
What if another extension is starting up and messing up TrueKey?
So, I went to my extensions in Chrome. I had 5 or 6 that I haven't used for years. They were disabled, but not removed.
I had thought that when they're disabled, they can't cause any issues.
WRONG.
All of the old extensions that I no longer use have been removed. I can't say which one caused the issue, because I removed a whole lot at once.
I went back to the webinterface page, refresh... TrueKey is alive!
I visited the URL for this forum, TrueKey signed me in!
I closed Chrome. Revisited my web interface. TrueKey worked immediately.
So, one of the disabled extensions was somehow blocking TrueKey.
Changing the Incognito Mode setting seems to have restarted TrueKey and made it work, so perhaps an extension was updated in Chrome, and started after TrueKey, and somehow blocked it, despite the fact it was disabled.
This is the best I can come up with right now.
There's no need to have old, disabled extensions lying around anyway, It's probably a security risk in itself. I'm still surprised that a disabled extension can cause an issue but..... I seem to have found my own solution.
(I had even removed the TrueKey extension and reinstalled, and this didn't help)
Maybe this can help someone else in the future, and even if you're not having issues, consider removing all old/disabled extensions)
Thanks for reading.
Vin.
EDIT: Confirmed working on second system. I have just booted up my Surface tablet (on which I am now typing this). I allowed Chrome to start, I visited the local web interface No TrueKey. I checked installed extensions and noticed that all the extensions I'd removed using my workstation were now removed from Chrome on this machine, so I assume that the extensions started up during Chromes boot and were then removed. So to test this, I closed Chrome, reopened it, revisited the local webinterface and TrueKey was working as it should.
I am now typing this on my (Windows 10) Surface tablet. I booted it up, had to sign back into TrueKey (took many attempts of TrueKey servers not responding) but made it in the end. Visited my router login page, no TrueKey! Went to the Extensions Management, toggled the Incognito Mode option, went back to my router login page, had to refresh this time, and now TrueKey IS working. Same as on the Mac.
Also for reference... I mentioned that I need to toggle the option to allow incognito mode to work with TrueKey to get it to work at all. I can toggle it back to its original position after TrueKey has started working, and TrueKey will continue to work... until Chrome is closed. Then I need to toggle the control again.
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Im sure im missing a few more things that I've done to fix the issue, but those are the ones I can remember. I figure, I have 3 months left of my subscription, if its not fixed by then, buh by mcafee!
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