Gigaclear Linksys Setup

[Barton Ostby]

aConnecting the Orbi Router to the wall via Ethernet as suggested. Result = Orbi pulses white for an extended period and eventually rests solid Magenta. No internet. Wifi signal ok.

b) Connecting the Linksys router to the wall via Ethernet. Connecting the Linksys to the Orbi via Ethernet. Result = Orbi pulses white for an extended period and eventually rests solid Magenta. No internet. Wifi signal ok.

c) As b) but first configuring the Linksys router into bridge mode via the Linksys app. Result = Orbi pulses white for an extended period and eventually rests solid Magenta. No internet. Wifi signal ok.

IF this fails, I suggest contacting the ISP to see if there is any required or specific WAN side configurations that is needed on the RBR that the Linksys may have been configured for to work with your ISP.

At the risk of sounding very silly - I wanted to check that the 'modem' bit would really be in the white wall box? I am conscious that I have not really 'replaced' the openreach modem I was using and had thought that there may be a modem in the linksys velop? Obviously I was hoping it was in the wall box.

The Linksys would not have a built in modem here. I believe the Linksys is just same think as the Orbi, another wifi MESH system though I believe it's probably has more new features like AX mode on the wifi.

I recommend you contact the ISP and have them help you with the RBR router configuration to make sure the connection and configuration is correct up to the RBR. Find out what components are needed or required by the ISP to let the RBR work correctly. For Fiber ISP's there is a ONT or a Fiber to Ethernet converter that maybe used. \

I've found the Sky Q Minis to be tempramental beasts even with a Sky router. I think the Sky Q-to-Sky-Q mesh is used to send the video, but everything else (including the instructions to pause/skip/etc) is sent via the home wifi network. I found that for a Sky Q Mini which had line of sight to another Sky Q Mini, but had a poor wifi connection to the router, would constantly drop out.

With Gigaclear it all worked great (and the Sky Q Mini furthest from the router became a lot more responsive) because it was near one of the Gigaclear Linksys Velop mesh nodes UNTIL I enabled the Velop's guest network and then the Sky Q died again.

In 2 different houses that use Gigaclear recently both sky q mini boxes keeps disconnecting. No matter what I do and I know what I'm doing with 2.4 & 5 etc and bear in mind in one of the houses the main and mini box are wired! How can the connection be dropping if wired? Is this a Gigaclear problem or Sky?

@Will32 did you get to the bottom of this issue. I am at my wits end with the same problem and about to cancel my Sky subscription after 24 years! My Sky Q and mini boxes are quite old and I wonder if there is any point in getting them replaced.

There is some incompatibility between Sky Q and Gigaclear that has recently arisen. Used to work fine for me but now does not work - Sky blames Gigaclear and Gigaclear blames Sky. Sky Q box connects to router but cannot connect to Internet (despite all other devices connecting to Internat through router just fine.). Anyone experience of fixing this ?

Interesting thread. We're just about to move to a village which has gigaclear but having been a Sky Plus subscriber with the broadband package I'm loathe to move to anything that might interfere with that. I've read great reports about gigacler's speed and have friends in the Cotswolds who swear by it, but this thread indicating incompatability with the two makes me nervous.

I was having issues with Mini Boxes dropping out previously (with Sky Ultrfast Broadband) but I assigned Static IPs and all was well.

I have just had Gigaclear Fibre installed as Sky prices are riddiculous and already I am getting Mini Boxes saying they are connected but unable to watch TV, having no connection, needing to be rebooted to get connection etc etc. I have assigned static IPs already too.

The Main Sky Q box is connected via cable to the main Router, and we have a second Node too.

Currently, I have changed the 5Ghz Channel to 44 on the Sky Boxes to see if that makes a difference...

@Woz238 When you had Sky as your ISP the Q boxes formed a mesh system which included the router so used your home Wifi. Now you have left Sky the this doesnt happen and the mini boxes will only connect to the main Q box by wifi to form a mesh so will not use your home wifi but the signal from the Q box when you set you resetr your system due to changing ISP did you then connect the mini boxes to the main box by the WPS button

done all that and have had another engineer who added a booster between two of the mini-boxes (when previous engineers said that wasn't necessary and removed them! ) System is still fickle, but less so. The furthest mini box still falls out but qyuickly re-connects when I follow the prompts to reset. Working but still wrong.

I had a channel clash (couldn't stop Gigaclear using Channel 44) so I lost a couple of the more distant Mini boxes. So I put Sky Q back to Channel 36 (and switched off 2.4G channels) and moved Gigaclear to Channel 44.

Turning off the Gigaclear router's guest network really helped keep my Sky Q boxes stable (no doubt due to channel clash... but no combination of manual frequency changes got it stable without turning the guest network off entirely).

Gigaclear offers incredible ultrafast full-fibre broadband, often in areas where other services are lacking, and has some very cheap introductory pricing. But you face a steep increase at the end of the contract and the Wi-Fi router has some limitations.

Introductory prices are low, and the Wi-Fi router supports mesh networking for a stronger home network. But the router does have a few limitations. You'll also need to watch out for costs increasing at the end of your contract.

In both 2023 and 2024, Gigaclear customers were faced with an annual price hike. Sadly, this is pretty much the standard across the board. You can find out more information about this with our guide to mid-contract price hikes.

Gigaclear isn't signed up to Ofcom's voluntary code of practice on better broadband speeds. User reviews on its Trustpilot page are mixed, with many customers suggesting they've not received satisfactory support for technical problems.

If you're on a package with speeds over 600Mb, you'll receive a Linksys Velop tri-band Wi-Fi 6 router. All other packages will receive a Linksys Velop dual-band Wi-Fi 6 router. Existing customers get a Linksys Velop Wi-Fi 5 tri-band router.

You'll find clear and detailed step-by-steps on Gigaclear's website to help you set up routers for yourself. If you need additional support, you can call the Customer Care team, or you can access Live Chat through the website (www.gigaclear.com/chat).

The cost is quite reasonable, too, starting from less than 20 per month. However, Gigaclear customers should watch out for the steep price rises which kick in once the initial contract term has ended.

We ask users to review providers on our site, as part of our ongoing Home Broadband Survey project. We gather these reviews by promoting our survey to a broad swathe of customers. In doing so, we aim to get the most accurate and balanced customer feedback as possible. We believe this is preferable to advertising ourselves as a review service, which tends to attract a higher number of frustrated customers, skewing the results.

With a gigaclear router, you have access to the new Linksys Hub. In this article, you will learn how to set it up and the broadband packages available on the new router. Assuring you that the new gigaclear router is the ideal broadband for you.

Velop is a modular node-based Intelligent Mesh WiFi System that adapts to the requirements of every home and provides faultless Wi-Fi wherever you need it. It's simple to customise the ideal Wi-Fi solution for you, regardless of the size, shape, or location of your home, thanks to the family of nodes' diverse sizes that perform flawlessly together and are exquisitely designed to blend in any setting.

Step 2:Type the default gigaclear IP address for your router or my router.local in the Address bar, then press . You can check your Linksys router's IP address to see if it has been changed or if it no longer functions.

A fantastic WiFi experience is provided by smart WiFi mesh technology. It builds a mesh of coverage throughout the house using extra nodes. And, wherever you are, it immediately discovers the most direct route to the internet, thanks to sophisticated technologies.

To reset your gigaclear router, press the primary node's reset button five times a row. Each node will then be initialised, and the lights will begin to change. Once all nodes have attained a constant blue, leave these alone for a few minutes.

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