Humans interact with physical objects every day. It is something that is done without thought or force and can have a profound impact on the user. Certainly, it is what helps humans navigate the world around them. In a growing technological world with numerous devices that help us connect, communicate, find and retrieve information, the physical object still presents us with attributes difficult or impossible to translate in the digital world.
A users
perception when handling an object can change just by the very touch or smell of an object in its physical,
authentic form. I did a small pilot study
on this very subject to investigate users’ perception and experience during the handling
of archival objects. Results revealed user
experience much deeper than expected. As
one user expressed, “It is the story that they tell, the historical context,
personal feeling, tie to community, to other people. Grounding and sentimental in a way—giving you
a sense of place.”
How often do user engage in the actual physical object in the archives? What kind of programs have been created in the archives that brings the user and object together. What information can be found on the object that is difficult to translate in the digital form?
Even when discussing do's and don't's of archival housings, I think it sinks in better when you can handle the item rather than trying to use a printed or electronic how-to. It's really just human nature.