Cannot login to maptini site - email addres does not exist
4 views
Skip to first unread message
corsair
Apr 14, 2011, 11:34:05 AM4/14/11
to Maptini Community
I created two maps last night that I wanted to work with a colleague
on today and I cannot login nor when I try to reset my password does
it even find my email address.
Furthermore i had to hunt to find any form of support on the software
at all I do, it is a mailing list support group? C'mon guys you have
a really nice product here, but nowhere on the maptini site is there
any direct contact information for support.
Michael
on today and I cannot login nor when I try to reset my password does
it even find my email address.
Furthermore i had to hunt to find any form of support on the software
at all I do, it is a mailing list support group? C'mon guys you have
a really nice product here, but nowhere on the maptini site is there
any direct contact information for support.
Michael
Jeremy Lightsmith
Apr 14, 2011, 3:21:43 PM4/14/11
to maptini-...@googlegroups.com, corsair
Sorry about that, Michael.
I think you're right that it could be more obvious how to send us support requests. This works as well as anything else. We'll work on that.
As for the issue you're having, it looks like you typed in a capitol letter as part of your email. I corrected it so now it's all lowercase, try it again. If that doesn't work, feel free to just email me about it.
In the future, we should just ignore case on emails all the time. We'll put that in our queue.
Reply all
Reply to author
Forward
0 new messages