Map viewer always says: Ops, something went wrong (Logs: UserAttributeTokenAuthenticationFilter.checkToken() - No users matching the given token)

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Christian Z.

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May 5, 2020, 7:50:45 AM5/5/20
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Hi all,

I'm new to MapStore. Just deployed the war file of the latest version (2020.01.01) to our Tomcat, but I cannot create a map. I log in with user/user or admin/admin, but everytime I click on "New Map" an error page with "Ops, something went wrong" shows up.

In the logs the following error appears:
UserAttributeTokenAuthenticationFilter.checkToken() - No users matching the given token.

Can you help me?

Best regards,
Christian

Lorenzo Natali

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Jun 18, 2020, 7:11:22 AM6/18/20
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Hi, 
We didn't noticed this error in any of our installation at the moment. Did you customized something (e.g. set the user database on postgres) or you just installed MapStore on tomcat ?

The real error is not logged in 2020.01.01 

Christian Z.

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Jun 18, 2020, 10:54:40 AM6/18/20
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I changed nothing. I tried the embedded Tomcat as well as the war-file on Windows, the embedded Tomcat and the war-file on Linux, and the Docker container on Linux. In the first four cases, the error message appeared, in the latter case, I just got a white page.
May it has something to do with our proxy/firewall? Are there any remote calls to other domains than the one with the mapstore installation?

Alexandre Gacon

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Jun 18, 2020, 11:01:00 AM6/18/20
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By default, the client application uses the MapStore backend hosted by geosolutions: perhaps your network is blocking the calls to the backend (https://mapstore.readthedocs.io/en/latest/developer-guide/developing/#back-end).

I tried the docker image yesterday (both latest and dev) and they worked fine for me.

Alexandre

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Alexandre Gacon

Christian Z.

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Jun 24, 2020, 7:08:08 AM6/24/20
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I'm not running front end only, but the whole application that you are providing as jar, war or docker container, following https://mapstore.readthedocs.io/en/latest/quick-start/. I would expect that the local front end will then communicate with the local backend. The link that you have posted points to the documentation of the development/test mode, but I am using the production code.
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Alexandre Gacon

Christian Z.

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Jun 26, 2020, 4:21:43 AM6/26/20
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Mauro Bartolomeoli

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Jun 26, 2020, 5:38:14 AM6/26/20
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Thank you so much Christian for digging down and finding the problem. Could you open a ticket on github so that we can work on a fix to avoid this by checking if geolocation is enabled?

Mauro


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Regards,

Mauro Bartolomeoli

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Christian Z.

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Jun 26, 2020, 7:53:33 AM6/26/20
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Sorry, too busy at the moment with other stuff. I think, you should be able now to reproduce the error and create the ticket yourself.
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