Problem with Phone Number

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Moul Kakada

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Oct 29, 2012, 11:08:59 PM10/29/12
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Dear all,

I cannot add 7 digit phone number. Attached photo refers to error message.

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Thanks & Best Regards
Moul Kakada (មូល កក្កដា)


phone_number.png

An Yon

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Oct 29, 2012, 11:56:44 PM10/29/12
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could you try without space? or with country code (855)

Best regards,
___________________
AN YON
Tel: +85517989822+85568989822
Skype: anyon2




2012/10/30 Moul Kakada <kakad...@gmail.com>
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Moul Kakada

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Oct 29, 2012, 11:58:27 PM10/29/12
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Dear B.An Yon,

Yes, I will.

Divon Lan

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Oct 30, 2012, 12:51:13 AM10/30/12
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Moul, please tell me if it worked.

Best regards,

Divon Lan, Next Wave Emerging Countries, Google
Personal: Google PlusLinkedInRethinking 42 (my blog)

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Moul Kakada

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Oct 30, 2012, 1:06:12 AM10/30/12
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Dear Divon,

I've tried both by adding country code and deleting space but It still not work. Pls advice if there is another way.

Divon Lan

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Oct 30, 2012, 1:40:58 AM10/30/12
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I checked and indeed this is because in our phone number format database, 023 (Phnom Penh) numbers have 6 digits, i.e. 023-XXXXXX. Has this changed? Do all 023 numbers have 7 digits now, or are some still 6 digits?

Jasper Fang

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Oct 30, 2012, 1:46:53 AM10/30/12
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023, 024, 097, 088, 096 has seven digits. Especially 023, six and seven digits are available.

Moul Kakada

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Oct 30, 2012, 2:29:00 AM10/30/12
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Dear Divon,

Some of 023 numbers have 6 digits and some have 7 digits.

Sovann Heng

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Oct 30, 2012, 6:36:03 AM10/30/12
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Phone number format too rigid

023-xxx-xxx-xxx is OK
023-xxx-xxx-xxxx (7 digits) is not available

But it is strange that
+855 97 752 5268 (7 digits) is OK

http://en.wikipedia.org/wiki/Telephone_numbers_in_Cambodia

should we submit issue tracker?
Best Regards,
Sovann Heng (ហេង សុវណ្ណ)

Divon Lan

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Oct 30, 2012, 12:21:41 PM10/30/12
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Thanks guys. We have corrected this in our code, it will take a few weeks to roll out to production.

Please let me know if you encounter any other issues.
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