Purchasing credit for drive time creation
Phil Hutchinson
Tim Rideout
What do you want to do? We have a licence for Routefinder Pro for MapInfo and could maybe do this for you for a small fee? Ufe’s software is brilliant so long as a suitable network is available.
Tim
Dr Tim Rideout
Director
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Peter Horsbøll Møller
Phil
The first question is: What version of MapInfo Pro are you using?
Hopefully v2019.3 or v2021.
If not, that might be the problem as we switched away from Pitney Bowes to Precisely at that was implemented in v2019.3 if I remember correctly.
Does the Service tab on the Backstage tell you when you will receive new credits?
A typical user will get 2,000 credits a month for free.
If you don’t see this on the Backstage, you may try to sign out and back in to make sure you are logged into the “right company”.
Sorry to hear you don’t get any feedback from our support. Make sure to use sup...@precisely.com.
Thanks
Peter
From: mapi...@googlegroups.com <mapi...@googlegroups.com>
On Behalf Of Phil Hutchinson
Sent: Thursday, 15 September 2022 18.19
To: MapInfo-L <mapi...@googlegroups.com>
Subject: [MI-L] Purchasing credit for drive time creation
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I'm an unsophisticated user of MapInfo Pro. No MapBasic programming... nothing. I sometimes create drivetime polygons and I geocode sets of address data but I haven't in a while and today I tried but it says I have no credits. I am having no luck at all reaching Precisely Tech Support on this issue. The did bill me for renewal so I guess they're paying attention to the important stuff : ). I'm very close to migrating to ESRI - should I? This is such a small part of my job I hate to think of the learning curve but I use MapInfo all the time.
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Phil Hutchinson
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